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Great help and quick response by the team. Love the app, really easy to use! Glad for choosing this one.
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin
The set up was so easy and simple. Arianne from customer service was quick to respond and help me with all my questions. Very excited to use this app.
Thank you so much for the feedback and 5-Stars! We're so glad you love the app's setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin
Easy to use app and Abbie was amazing. Abbie gave me the best customer service experience Ive probably ever had. Answered all my questions and helped me set up the app.
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. 🙌 Cheers, Kevin
First off, Rivo has the BEST customer service. This is my second app with them and the experience has been amazing. Abbie was soooo helpful and got me squared away quickly and with care. I can tell she really cares about the success of the businesses she helps. Super grateful as I am just now launching my store.
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Nice customer support
Thank you so much for your review! We strive to provide the best customer support experience possible. Your satisfaction means a lot to us.
- Lea & Rivo Team
Have used a couple of Rivo apps, and have found them easy to use and customise, but the support team is why you should really get on board!
Thank you so much for sharing your experience with us! It's great to hear you've found our apps easy to use and customize. We take pride in providing top-notch support to all our users. We appreciate your support and are always here to help! - Lea, Rivo Support Manager
I LOVE this app! So easy to use and the customer service is fabulous! Rivo was very friendly and helpful!! :)
We're so excited that you are loving our app and services! Your praise in your 5-Star review is very much appreciated! ✨ Thanks, Kevin
Very simple set up process, lots included for free, plenty of advanced features should you wish to upgrade and top class support response time!
Thank you so much for the feedback and 5-Stars! We're so glad you like the app and the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin
So far so good, easy to install and operate and the customer service is above and beyond :)
Jel was extremely helpful
We're overjoyed to hear that you're having a positive experience with our app. Your 5-star review means the world to us!
Thanks, Kevin
Install on this app was extremely easy. Quick to setup and I tested it myself first. Customer service checked in and helped me out with a free trial and removing branding (they might do that for everyone but i'm not sure). Since I just downloaded it, I haven't had any experience with customers trying it, but it seems like it will work the way I want it to. Also, it's cool to see that the company is actively listening to merchants wants/needs. There is a section where you can see merchant posted ideas being upvoted/downvoted and they will have a tag for in progress or planned on said ideas.
What a wonderful review! 🤩 We're so grateful for customers like you and are super excited to be able to contribute to you and your business's success. Thank you so much for your kind words and thoughtful feedback! If you ever have further questions or experience issues along the way, just let us know. Our team is always happy to help in any way we can. All the best, Kevin