Avaliações (2.479)

Classificação geral
4,9
Número por nível de avaliação
  • 96% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
11 de fevereiro de 2025

App allows you to offer great perks to your clients and help you retain them. I needed few things and Abbie from the support team was extremely helpful.

Arbo Space
Estados Unidos
2 meses usando o app
Rivo deixou uma resposta 13 de fevereiro de 2025

We're thrilled to hear the app is helping you offer great perks and retain clients. Our support team is always here to assist—glad we could help with everything you needed!
- Kevin & Rivo Team

25 de dezembro de 2024

I’m very happy with the friendly and fast support I received from Bryan. I wasn’t expecting to get any support on Xmas evening let alone a quick response. Thank you for helping me resolve some issues during the high season!

Empower
Egito
4 meses usando o app
Rivo deixou uma resposta 27 de dezembro de 2024

We're so glad we could help you out during the busy season! Thanks for the kind words—happy to assist anytime, even on special occasions. Let us know if you need anything else!
- Kevin & Rivo Team

6 de janeiro de 2025

Jel was great. All the other customer service was great as well.

BandsCo
Estados Unidos
3 meses usando o app
Rivo deixou uma resposta 8 de janeiro de 2025

Thank you for the wonderful feedback! We're thrilled to hear you had a great experience with our customer service team. We're here whenever you need us! 😊
- Kevin & Rivo Team

26 de janeiro de 2025

Amazing customer support, Arianne solved my issue in a few minutes with the friendliest attitude.

Urban Pal
Emirados Árabes Unidos
2 meses usando o app
Rivo deixou uma resposta 27 de janeiro de 2025

Thank you for the amazing feedback! We're so happy to hear that our support was quick and friendly. If you need anything else, we're always here to help! 😊
- Kevin & Rivo Team

29 de dezembro de 2024

I had an amazing experience with Rivo's customer service! Abbie went above and beyond to assist me and made the entire process so smooth. She was not only knowledgeable but also incredibly patient and kind, ensuring all my questions were answered. Her exceptional support truly stood out and made me feel valued as a customer. Thank you, Abbie, for your outstanding help—I highly recommend Rivo!

BARRIO HAT DROP
Estados Unidos
3 meses usando o app
Rivo deixou uma resposta 1 de janeiro de 2025

We're overjoyed to hear about your positive experience! Thanks for the wonderful review and for recommending Rivo. We truly appreciate it! 😊
- Kevin & Rivo Team

30 de dezembro de 2024

Our clients have really enjoyed earning rewards when shopping with us. Arianne was very helpful when I reached out to inquire about why some accounts were not earning their points and it was very quickly fixed! I was very impressed with their quick response and helping me change my settings. Highly Recommend

Sassy Spirit and Design
Estados Unidos
3 meses usando o app
Rivo deixou uma resposta 1 de janeiro de 2025

Awesome! Thank you for sharing your experience. Your satisfaction is our top priority, and we're here to help anytime. Thanks for recommending us! 😊
- Kevin & Rivo Team

5 de fevereiro de 2025

This was the best customer service I've experienced! Abbie went above and beyond to help me. She went as far as to giving me resources and suggesting ideas for my site. I am very satisfied with the support I received and glad that I chose Rivo.

Sabours Scarves
Estados Unidos
Aproximadamente 1 mês usando o app
Rivo deixou uma resposta 7 de fevereiro de 2025

Thank you so much for the incredible feedback! We're thrilled that our support went above and beyond to assist you. We’re so glad you’re satisfied with the service and that you chose Rivo – we’re here for you anytime!
- Kevin & Rivo Team

3 de fevereiro de 2025

Abbie went above and beyond helping me with getting all set up for my Shopify store. She not only solved my problem but gave me tips on how to improve my stores appearance and function.

Aperio Athletics
Canadá
Aproximadamente 1 mês usando o app
Rivo deixou uma resposta 5 de fevereiro de 2025

We're thrilled to hear that our support went above and beyond to help set up your store and provide useful tips. We’re always here to help as you continue improving your store!
- Kevin & Rivo Team

21 de novembro de 2024

Paul was very helpful! Amazing app!

EVACA | Premium Accessories for Tesla Model 3 & Model Y | Canada
Canadá
9 meses usando o app
Rivo deixou uma resposta 24 de novembro de 2024

Thanks for the awesome feedback! We're glad you found our support helpful and are enjoying the app!
- Kevin & Rivo Team

7 de dezembro de 2024

I've had nothing but stellar service since purchasing Rivo. The app is incredible but the customer service is Stellar! Pete handled my issue extremely fast, was polite and overall a pleasure to work with. He suggested things that will help my page as well. Thank you so much!
I highly recommend this app!

Luxxy Body
Estados Unidos
3 meses usando o app
Rivo deixou uma resposta 9 de dezembro de 2024

Thank you for the glowing review! We're thrilled you're loving Rivo and had such a fantastic experience with our support team. Your recommendation means the world to us—always here to help! 😊✨
- Kevin & Rivo Team