Rivo Loyalty Rewards Referrals

Arianne from the help team has been exceptional to deal, going far & beyond to make the experience seamless...just as great as the software itself!

The support I received from Jel was fast, clear, and resolved my issue. She also went above and beyond to make sure that a couple other matters she noticed were addressed as well - which she did NOT have to do. She made it very easy for me to find what I needed and was SO FAST! I have had such great experiences with the support crew at Rivo and can't say enough good things about their promptness and competence.

Arianne is the best, extremely quick response times and will have you sorted in no time. Recommend the app for the customer service alone.

I recently integrated the Rivo App on my Shopify store and couldn't be happier with the experience. The app itself is incredibly intuitive and offers a wide range of features that have significantly enhanced my store's functionality. From collecting customer reviews to establishing a loyalty programme, Rivo has proven to be an invaluable tool for boosting both sales and customer engagement.

What truly stood out was the exceptional support I received from Jel during the setup process. Jel was incredibly knowledgeable and patient, guiding me through each step with clear instructions and helpful tips. Any questions I had were swiftly addressed, ensuring a smooth and hassle-free integration.

The customisation options provided by the app allowed me to tailor it perfectly to match my brand's aesthetic, which was a major plus. Additionally, the automated features have saved me a great deal of time, allowing me to focus on other aspects of running my business.

Overall, I highly recommend the Rivo App to any Shopify store owner looking to enhance their customer interaction and streamline operations. The combination of a powerful app and top-notch customer support from Jel makes it a fantastic choice!

Amazing customer support, Arianne solved my issue in a few minutes with the friendliest attitude.

The support is fabulous. Even with the free tier, they would treat you with all the help they can provide. I interacted with Abbie and she was very considerate and helped me a lot.

I’m still learning how to use the Rivo platform, but I want to highlight the excellent customer service I received from Arianne. She was incredibly helpful, patient, and attentive to my questions. Her support made the process much smoother and more enjoyable. Thank you, Arianne!

Would definitely recommend Rivo above all others, their support is exemplary and nothing short of first class.

So far, so good. It's my first day with this app and, as you probably know, new widget setup is always a "thing". Thankfully Bryan made my experience really easy.

When I needed help or had a question Bryan responded almost immediately. Bonus points for following us on social media after **actually** looking at our profile–meant a lot in the moment.

I've just had one query about the app so far which is a new addition to my website. My question was answered very promptly by Bryan, with an easy to follow guide which was really helpful. Excellent service so far - thank you.