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Arianne was very helpful. The one thing i think needs changing with the app, is the customer section. It's not accurate with the customers signing up. It seems to just add customers, but these customers havent necisarily signed up to the app.
I used this app to help with marketing. I'm confident that it'll help alot for customers to return .
Thank you for taking the time out of your day to leave us a review, Little Laughs! 🙂 Our team here at Booster Apps is always striving to exceed your expectations so if there is any specific feedback you would like to give us that would have scored us a 5-Star review, send us a message at support@boosterapps.com and we would be happy to see where we can improve. All the best, Kevin
Arianne mi ha aiutato tantissimo a impostare l'app non vedo l'ora di usarla e vedere se aiuta il nostro store a migliorare le conversioni!
I am new to the app so can't really rate it but the customer service is great and my chat with Arianne was very productive
Hi, The Flying Yogi team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team would be delighted to assist you!
Best regards, Kevin
I used this app to establish a rewards program on my site, and there are definitely a LOT of different features to choose from. Customer service/support has always been amazing.
Il supporto è molto valido e disponibile. ho avuto bisogno di qualche chiarimento e l'aiuto ricevuto è stato oltre le aspettative.
App facile ed intuiva, ma per capirne il reale vantaggio dovrò aspettare ancora qualche mese.
Siamo così felici che tu sia soddisfatto della nostra app e dell'assistenza clienti. Se hai domande o problemi lungo il percorso, non esitare a farcelo sapere. Ci piace essere parte della crescita e del successo della tua attività. Ciao, Kevin
Nice and simple to use. There was simple introduction video that was easy to follow and setting up the program was simple. It will be nice to see how this benefits our company.
Thanks for the review T-Volution! Is there anything else we could have done to make this a 5-star experience? Feel free to send any feedback to feedback.boosterapps.com. Much appreciated, Katherine
Great. Love the on-site option, easy to use, and better than similar priced competitors. Minus one star because it’s a bit clunky to use and force to look the way you want it to. I have to refresh a lot to continue to get the app customizer to display properly on the Shopify back end. Not sure if that’s an app thing or Shopify, but it get frustrating during set up. But other than that, customer service is great and I love it so far.
Thanks for your feedback! We're glad you enjoy our customer support. Sorry to hear about the display issues, we'd love to help solve this. Feel free to reach out to our support team anytime – we're here to help!
- Lea & Rivo Team
I had Pete to help me out today, he was able to completely increase my customer limit on my store get rid of the 'powered by Rivo' branding at the bottom, and even moved the widget across the screen to not interfere with my other widgets for me.
We appreciate your business and want to make sure we're meeting your needs to the best of our ability. Just wondering if there are any areas you think we could improve upon? Let us know! We're open to feedback.
Thanks, Kevin
not had chance to use properly yet but looks good so far customer service is good also fast response great staff
Thanks for the review, Unique Garden Creations! We'd like a chance to see how we could have made your experience a 5-Star and any feedback you have for us. Or if we can help in any way, drop us a line anytime. Cheers, Kevin