Avaliações (2.497)

Classificação geral
4,9
Número por nível de avaliação
  • 96% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
8 de janeiro de 2025

Awesome app with awesome support!

HAIRMONY
Grécia
Mais de 1 ano usando o app
Rivo deixou uma resposta 9 de janeiro de 2025

Thank you for the fantastic review! We're so glad you love the app and our support. We're here anytime you need us! 😊
- Kevin & Rivo Team

Data de edição: 31 de dezembro de 2024

I got live chat help for installation and customization and that was all it took to sell me! My last loyalty program only did email support. When I reached out with a question, I got actual help, not just links to articles!

Haven Herbs
Estados Unidos
Aproximadamente 1 mês usando o app
Rivo deixou uma resposta 24 de novembro de 2024

We're glad our live chat support made such a positive impression. Thanks for choosing our loyalty program, and we're here to help whenever you need us!
- Kevin & Rivo Team

5 de janeiro de 2025

The App was a welcome surprise, and to date looks like it will be a permanent and well used feature within our store. Abbie assisted me with a couple of things, which was super smooth, and even offered a couple of other tips for things we hadn't picked up.

Overall App looks like it is certainly fit for function, and so far the experience and customer service experience has been exemplary.

Lil Ducks Jewellery
Austrália
Aproximadamente 6 horas usando o app
Rivo deixou uma resposta 6 de janeiro de 2025

Thank you for the fantastic review! We're thrilled that the app is fitting perfectly into your store and that our support team was able to assist with useful tips. We're here for you anytime! 😊
- Kevin & Rivo Team

29 de janeiro de 2025

Thank you, Paul! He helped me solve many things and responds very quickly, always ready to help

AetherGem
Reino Unido
2 dias usando o app
Rivo deixou uma resposta 30 de janeiro de 2025

Thank you for the wonderful feedback! We're so happy to hear our team was able to assist you quickly and effectively. We're always here and ready to help whenever you need us!
- Kevin & Rivo Team

28 de fevereiro de 2025

I would definitely recommend. Addressed my issue comprehensively.

JANE SCRIVNER SKINCARE
Reino Unido
23 dias usando o app
Rivo deixou uma resposta 3 de março de 2025

Thank you for the great feedback! We're glad to hear that your issue was addressed comprehensively. If you ever need more assistance, we’re always here to help! 😊
- Kevin & Rivo Team

8 de novembro de 2024

I have never experienced support or help from a friendlier person in my life! Not only did Abbie help me with a minor issue that I was having (which of course was completely my fault) but also gave me a couple of hints and tricks to help improve the website! Absolutely, positively, definitely recommend these guys and the app!!

Fun Times Inspirations
Estados Unidos
26 dias usando o app
Rivo deixou uma resposta 11 de novembro de 2024

Wow, what a wonderful review! We're so glad to hear about your positive experience and that you found the extra tips helpful. Thanks for the high recommendation! 😊
- Kevin & Rivo Team

12 de novembro de 2024

I got to hand it to the Rivo app and the support team. Jel is a awesome team rep. When I say awesome I mean AWESOME. What i didn't understand Jel made it clear and precise, any question that I had Jel had me covered on all ends making it easier for me to navigate the app. Thanks Jel you were a big help for me and my business.

Precious Hollows
Estados Unidos
19 dias usando o app
Rivo deixou uma resposta 14 de novembro de 2024

So glad to hear that! Thanks for sharing your positive experience. We're always here to help make things smoother for you and your business!
- Kevin & Rivo Team

12 de novembro de 2024

I've had a fantastic experience with the app and the support team! The app is easy to use, and it has everything I need to manage my loyalty program effectively. Abbie, from support, has been incredibly helpful and responsive. I truly appreciate the quick assistance and the clear communication. Highly recommend this app to anyone looking for a simple yet powerful solution for their business!

JDPDC
Espanha
18 dias usando o app
Rivo deixou uma resposta 14 de novembro de 2024

Thanks so much for your recommendation! We're delighted to hear about your positive experience with our app and support team. We're here to help anytime you need us!
- Kevin & Rivo Team

22 de fevereiro de 2025

Very good

Farfouil en fête
França
Mais de 3 anos usando o app
Rivo deixou uma resposta 24 de fevereiro de 2025

Thanks for the positive feedback! We're happy to hear you're enjoying it! 😊 Let us know if there's anything else we can do for you.
- Kevin & Rivo Team

20 de janeiro de 2025

Jel has been amazing!! The quickest customer service eveeeeer <3 Thank you so much guys!!!

TEN GRAND®
Reino Unido
8 dias usando o app
Rivo deixou uma resposta 21 de janeiro de 2025

Thank you for the fantastic review! We're thrilled that our customer service was the quickest ever. If you need anything else, we're always here to help! 😊❤️
- Kevin & Rivo Team