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Easy to use with powerful functions, the support team is responsive and professional, especially the staff Mica, she helped me solve lots of questions.
We're so glad you found our app easy to navigate and our support team helpful and responsive! 🙌🏼 We're constantly striving to provide top-notch assistance, and it means the world to us that we could help answer your questions. Thank you so much for your kind words!
- Lea & Rivo Team
Jel at Rivo help demonstrated exceptional customer service by going above and beyond to correct edits on my Shopify account. Their dedication to resolving the issue was evident through their prompt and efficient communication, as well as their willingness to offer additional support and guidance. I am grateful for Jel's efforts and highly recommend Rivo help for their outstanding service.
Our team at Rivo is dedicated to providing prompt and efficient communication. We are delighted to hear that our efforts in resolving the issue on your Shopify account were evident. We pride ourselves on going above and beyond for our customers and are pleased that we were able to offer additional support and guidance to ensure your satisfaction. Thank you for recommending us, and we greatly appreciate your business and look forward to continuing to provide you with exceptional service in the future.
Best wishes, Kevin
This app is incredible and more importantly, their customer service is fast and reliable. Betty has most recently helped me and she is a ROCK STAR!
We're so thrilled that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Really really impressed with this app so far! Great free version features whilst we get set up as a small business. Looking forward to growing our website with Rivo. Great customer service from Pete at Rivo also!
Thank you so much for your kind words, they truly mean a lot to us! We're so glad to hear that you're enjoying our app. It's our mission to empower businesses to succeed, and we can't wait to see your website grow with Rivo. - Lea, Rivo Support Manager
I spoke in chat with one of your reps.. very efficient, and resolved my issue very quickly.. thanks.
Marvelous! Thank you so much for the positive feedback and 5-star review! We're always here and happy to help! 🤩 All the best, Kevin
Abbie was GREAT! Service like this reminds me of why I left the other rewards app. Rivo is great and I'm very happy!
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! 🙂 Thanks, Kevin
Paul was a great help setting me up. Rivo is always the best when it comes to helpful Shopify apps. Highly recommend to use for any store.
Thanks a ton for the awesome review! It's always a pleasure to help out. 🙌 If you ever need anything else, we're always here to lend a hand! 🤝
- Lea & Rivo Team
I just installed this app and I'm truly looking forward to increasing our customer base and offering more rewards through your loyalty app. I also want to give a 5 Star Shout Out to Abbie for providing excellent customer service with a quick easy fast solutions. Thank You Abbie
Postell, Founder/CEO
Damn Right Urban Fashion
We love helping businesses and truly appreciate you choosing our app! 🚀 Thank you so much for the positive feedback and 5-star review! Cheers, Kevin
Me encanta esta aplicación, es una manera fácil de conseguir fidelizar a los clientes. La atención al cliente realmente perfecta y muy atentos, te ayudan en todo. Todo genial
¡Estamos muy contentos de que te guste nuestra aplicación y nuestro servicio de atención al cliente! Sus comentarios positivos y su revisión significan mucho para nosotros, ¡muchas gracias! 🤩 Gracias Kevin
Love this app, Exactly what I wanted. Easy to use and does what it needs to without any hassles.
I just can't believe it's FREE...Brilliant