Recensioner (1 451)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 94 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
26 augusti 2024

Great Customer Service. Anxious to test out the rewards program.

Merch 22
USA
12 dagar användning av appen
Rivo svarade 28 augusti 2024

Thank you! We're excited for you to try out the rewards program too. We hope you love it!
- Kevin & Rivo Team

26 augusti 2024

Abbie was such a huge help. I'm super excited to start playing around with this app!

Vinyl Daisy Shop
USA
15 minuter användning av appen
Rivo svarade 28 augusti 2024

Fantastic to hear! We're excited for you to explore all the app has to offer. Thanks for the great feedback!
- Kevin & Rivo Team

11 augusti 2024

I have only just begun using the Rivo app for my website, so I cannot really speak to the app itself. The customer service, however, absolutely TOP NOTCH! Arianne answered my questions and helped to make sure I am set up and ready to rock with Rivo on my Shopify store.

I will absolutely reach out if I need anymore help in the future as it has been a wonderful experience so far.

Geek'eh Handmades
Kanada
Ungefär 23 timmar användning av appen
Rivo svarade 13 augusti 2024

Thanks for the kind words! We're glad our support could help you get started. We're here for you anytime—enjoy using Rivo on your Shopify store!
- Kevin & Rivo Team

8 juli 2024

Been helpful. Good experience so far.

Lumos Lineage
USA
15 dagar användning av appen
Rivo svarade 10 juli 2024

Thank you! We're thrilled you've had a good experience so far. Let us know if there's anything else we can assist you with!
- Kevin & Rivo Team

4 april 2024

Excellent Customer Service

Quick Thrifts
USA
7 dagar användning av appen
Rivo svarade 8 april 2024

Thank you! We're delighted to hear about your positive experience with our customer service.
- Kevin & Rivo Team

6 mars 2024

Great!Customer service solved my problem perfectly!

Joylike
USA
Ungefär en månad användning av appen
Rivo svarade 7 mars 2024

Awesome to hear your problem was solved perfectly! Our customer service is here for you anytime. Thanks for the positive feedback! 🌟
- Kevin & Rivo Team

28 november 2023

Just installed the app, quite a lot to go through, but customer support has been superb!!

LuminousXX
Hongkong SAR
Ungefär 3 timmar användning av appen
Rivo svarade 30 november 2023

Great to hear you're enjoying the app and our support team! We're always here to help whenever you need us.
- Lea & Rivo Team

17 november 2023

Customer support is A++ and love the functionality and ease of using this app.

3 mile lane co
USA
Mer än 2 år användning av appen
Rivo svarade 23 november 2023

Thank you for your kind words! We're thrilled to hear you're enjoying our app and finding our support helpful. Your feedback means a lot!
- Lea & Rivo Team

29 juni 2025

1

seewinlife
Japan
8 minuter användning av appen
26 september 2024

I have been using this app for over a month now and have been so impressed with customer support, in particular Arianne.

Every time I need help or support they are there, they answer quickly and actually help.

They go out of their way to help, it is refreshing to work with a company who do not take me for granted.

Thank you for being there when i need you and, Arianne is a superstar.

Shane
www.chicandco.co.uk

Chic & Co Home
Storbritannien
18 dagar användning av appen
Rivo svarade 30 september 2024

We're thrilled to hear our support team has been there for you every step of the way! Thanks for your wonderful feedback and for calling us superstar—we're just happy to help! 😊
- Kevin & Rivo Team