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Dan is very responsible and is very enthusiastic and patient in helping me solve my problems every time!
So far, so good. The app seems to do everything I need it to. Bryan was a great help when I request an increase in customer limits.
Thanks for your feedback! We're thrilled the app meets your needs. Our support team is always here to assist you. Enjoy using our app!
- Kevin & Rivo Team
Abbie helped me with getting the loyalty rewards set up. Awesome customer service and this will be game changer for our store.
Thrilled to hear that! We're excited to see how the loyalty rewards boost your store. Thanks for the kind words! 🌟
- Kevin & Rivo Team
The support I get from the team is amazing. They are fast with their responses. Pete is amazing. He helped me with my questions and is very nice. Very informative too. I love it. I will be upgrading my plan with them soon.
Thank you for your wonderful feedback! We're delighted you've had a great experience with our support team. Looking forward to serving you even better with our upgraded plan!
- Kevin & Rivo Team
Using Rivo for a referrals progam and so far so good. Had some initial issues testing (due to their fraud detection tools I was unaware of), but was able to get some superb customer service from Jel on the support team. She was kind enough to provide a screen recording to validate that everything was working as expected. Looking forward to seeing this help drive loyalty with our customers and brand!
Thanks for your review! Glad to hear our support team could help you navigate those initial bumps. We're excited to see your loyalty program thrive with Rivo!
- Kevin & Rivo Team
Support was helpful and patient. Jel went above and beyond to help me out
Thanks for your kind words! We're thrilled to hear our support team could help. If you need anything else, just let us know!
- Kevin & Rivo Team
Thanks for helping me, Pete. The Rivo App is amazing, I like the way it appears on my site. My customers will find the rewards useful. thanks
Thank you for your feedback! We're glad you're enjoying the RIVO App's integration on your site. Your customers will love the rewards!
- Kevin & Rivo Team
The app is amazing. You can get overwhelmed with all the different features, but the support team is ready to help you very quickly so you don't have to wait at all!
Thrilled to hear you love the app! We're always here to help with any questions about the features. Thanks for the shoutout! 😊
- Kevin & Rivo Team
Great app, has awesome features for the pricing! Thanks especially to Pete for all the help in setting up!
We're glad you're enjoying the app and our features! Thanks for the shout-out to our support team. We're always here to help! 😊
- Kevin & Rivo Team
Customers love the Rewards, and Rivo customer service was super fast and helpful. Pete from Rivo helped me.
Thrilled to hear you're enjoying our app and had a great experience with our team! Thanks for choosing Rivo!
- Kevin & Rivo Team