Recensioner (2 291)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 96 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
20 maj 2023

was super helpful while going through the start up process and when I need the powered by rivo branding removed they did it with out hesitation

amazing customer service over all 10/10

Dare To Dream
Storbritannien
Ungefär 3 timmar användning av appen
Rivo svarade 22 maj 2023

Thank you so much for your kind words! It was our pleasure assisting with your questions. We strive to provide amazing customer service and are delighted to hear you had a great experience. Please don't hesitate to reach out if you need anything else, We're always here to help! 😀 - Lea, Rivo Support Manager

25 april 2023

Paul's relentless, fast and highly professional service is out of this world. Sensational from start to finish, with quality, attention and a lot of knowledge about your app. I highly recommend you, Paul. Thanks for helping so much.

Santique.com.br | Produtos divertidos, práticos e inspiradores
Brasilien
Ungefär 3 timmar användning av appen
Rivo svarade 27 april 2023

Thank you for sharing your amazing experience with Rivo and Paul! We appreciate your kind words and look forward to assisting you again in the future! - Lea, Rivo Support Manager

21 december 2022

So far I am loving Rivo! The step by step instructions are so easy and clean to work through to get set up! Customer support is friendly and answers your chat in a timely manor. Arianne was positive, beyond helpful and even complimented us on our website and branding. Knowing they have a customer support team who cares about their customers, even if you on the free plan, is super important to a business who also highly values authentic customer support!

Lux and Lye
USA
Ungefär 3 timmar användning av appen
Rivo svarade 21 december 2022

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping merchants like you, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. All the best, Kevin

9 augusti 2023

I had a simple request for help. Jel not only helped but went beyond and had a few suggestions that we really liked (and needed). You just don't find "beyond" service like this these days! Kudos Jel and thank you!

Track Star R/C
USA
Ungefär 2 timmar användning av appen
Rivo svarade 11 augusti 2023

We're thrilled to have been able to help you and go the extra mile. 😊 It's always a pleasure to offer suggestions and ensure our customers are satisfied. We appreciate your kind words! 🙏
- Lea & Rivo Team

8 april 2022

Great customer service, in particular from Betty. Quick & clear, thank you! Looking forward to further use of the app.

Comfy Morning
Australien
Ungefär 2 timmar användning av appen
Rivo svarade 8 april 2022

Thank you so much for the 5-star review! 🌟 We're always here and happy to help! Best regards, Kevin

4 november 2021

Great App, very easy to use.
You can increase your sales while using this loyalty and rewards program.

My Metal Stamp
Serbien
Ungefär 2 timmar användning av appen
Rivo svarade 4 november 2021

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! 🚀 Thanks so much for the positive review! If you have any questions or need help along the way, please let us know. Cheers, Kevin

9 mars 2022

Just downloaded the app. The customer service is instant and helpful. Will update more after we launch the reward program.

NAILOG
Hongkong SAR
Ungefär 2 timmar användning av appen
Rivo svarade 10 mars 2022

Awesome! Thanks so much for choosing our app and the 5-Star review! 🙌 Cheers, Kevin

1 mars 2023

Jel was very helpful and was very professional. She answer everything and was quick to reply. I recommend the app

Faith Defines Us
USA
Ungefär 2 timmar användning av appen
Rivo svarade 1 mars 2023

It's always a pleasure to hear that our services met your expectations! We take pride in delivering high-quality work and providing excellent customer service. Thank you for recommending us!
Much appreciated, Kevin

18 maj 2022

Pete was so amazing and great! He even assisted me with things that I didn't notice that we need to adjust or change.

Alphabet For Humanity
Kanada
Ungefär 2 timmar användning av appen
Rivo svarade 18 maj 2022

Thank you for the awesome review! So pleased that you are happy with our service, and we are here for you anytime. 😊 Best regards, Kevin

18 maj 2022

So far, I love this app! It's been super easy to implement and I already know it'll bring me more sales. Abbie was super super helpful on the chat. She gave me so many good tips for my website even ones unrelated to the app. Thanks Abbie! 10/10 customer service.

ivia retró
USA
Ungefär 2 timmar användning av appen
Rivo svarade 19 maj 2022

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! 🚀 Thank you so much for the wonderful review! We're so excited to be part of your business growth and success! If you need anything at all, just let us know. 🙌 Cheers, Kevin