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Have used a couple of Rivo apps, and have found them easy to use and customise, but the support team is why you should really get on board!
Thank you so much for sharing your experience with us! It's great to hear you've found our apps easy to use and customize. We take pride in providing top-notch support to all our users. We appreciate your support and are always here to help! - Lea, Rivo Support Manager
I LOVE this app! So easy to use and the customer service is fabulous! Rivo was very friendly and helpful!! :)
We're so excited that you are loving our app and services! Your praise in your 5-Star review is very much appreciated! ✨ Thanks, Kevin
I used this app to manage our referral program. Setting up was easy and the support was able to extend the trial and offer a premium feature to try out - just what we need to find out if the app is the right fit. Thank you.
So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 If you need anything at all, feel free to let us know. All the best, Kevin
Very simple set up process, lots included for free, plenty of advanced features should you wish to upgrade and top class support response time!
Thank you so much for the feedback and 5-Stars! We're so glad you like the app and the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin
So far so good, easy to install and operate and the customer service is above and beyond :)
Jel was extremely helpful
We're overjoyed to hear that you're having a positive experience with our app. Your 5-star review means the world to us!
Thanks, Kevin
Install on this app was extremely easy. Quick to setup and I tested it myself first. Customer service checked in and helped me out with a free trial and removing branding (they might do that for everyone but i'm not sure). Since I just downloaded it, I haven't had any experience with customers trying it, but it seems like it will work the way I want it to. Also, it's cool to see that the company is actively listening to merchants wants/needs. There is a section where you can see merchant posted ideas being upvoted/downvoted and they will have a tag for in progress or planned on said ideas.
What a wonderful review! 🤩 We're so grateful for customers like you and are super excited to be able to contribute to you and your business's success. Thank you so much for your kind words and thoughtful feedback! If you ever have further questions or experience issues along the way, just let us know. Our team is always happy to help in any way we can. All the best, Kevin
I just purchased this app and Abbie was super helpful with all of my questions getting set up. So far the experience seems pretty easy and quick -- and anything you can't figure out, Abbie is amazing!! Looking forward to seeing how this all works out, I have high hopes!
Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you choosing our app and are so excited to be able to contribute to you and your business's success. If you ever have further questions or if we can help along the way, feel free to contact us anytime! ✨ Best wishes, Kevin
Abbie was super fast, super helpful and very knowledgeable.
Very good service. I would not hesitate to use the chat service again.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime.
😃Thanks, Kevin
Love the app!!! Great features and custom features for a free plan. Pete from chat support was extremely helpful, quick to answer, and very kind! Highly recommend this app.
We're thrilled to hear that you're enjoying our app and that our custom features have been helpful to you. Thank you so much for taking the time to leave such a positive review and for recommending us!
Much appreciated, Kevin
Another great experience with Rivo in just one night. Thank you Abbie for your support and sharing the amazing tip for my store! I feel like every time I contact Rivo I learn something new to enhance my store on areas not necessarily related to services they provide. AMAZING!!! Thank you!!!
Thank you so much for your kind words and review! It's wonderful to hear that our support team was able to help enhance your store. We truly appreciate your business and can't wait to continue to support you on your journey! :) - Lea, Rivo Support Manager