Recensioner (2 291)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 96 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
29 juni 2024

Hi, I am not using the app, how can I delete all the data in my site?

ALECRIM.lab
Brasilien
37 minuter användning av appen
Rivo svarade 1 juli 2024

Hi ALECRIM.lab team! Please reach out to our customer service via chat for assistance with deleting your site data. We're here to help!

19 juli 2024

great customer service ! helps out heaps with questions and fast service all round.

XEXYMIX
Nya Zeeland
21 minuter användning av appen
Rivo svarade 22 juli 2024

So glad to hear you're happy with our service! Thanks for the kind words about our speed and helpfulness. Here whenever you need us! 😊
- Kevin & Rivo Team

16 juli 2024

Great and bryan was so friendly and helpful

Sonic Online Shop OM
Oman
Ungefär 8 timmar användning av appen
Rivo svarade 19 juli 2024

So glad to hear our support team was helpful and friendly! Thanks for the great review!
- Kevin & Rivo Team

11 september 2024

Friendly service!

Implant Club
USA
Ungefär en timme användning av appen
Rivo svarade 13 september 2024

Thanks for your feedback! We're glad you enjoyed our friendly service. 😊
- Kevin & Rivo Team

4 juli 2024

Great customer service.

Tia Leaf
USA
6 dagar användning av appen
Rivo svarade 8 juli 2024

Thank you for the compliment! We strive to provide excellent service to all our customers. Let us know if there's anything else we can assist you with!
- Kevin & Rivo Team

25 maj 2024

INCREDIBLE customer support! I chatted with Pete, at 10:55pm, with urgent requests to embed features into my theme. I was worried it would be too late for someone to help me efficiently. He was timely, professional, and took care of all of my requests either with helpful explanations or by doing it for me (which I greatly appreciated). Highly recommend!!!

Reclaimed Boutique
USA
En dag användning av appen
Rivo svarade 27 maj 2024

Thanks for the shoutout! 🌟 We're here round the clock to assist. Delighted we could meet your needs promptly and professionally. Cheers!
- Kevin & Rivo Team

19 september 2024

Great app

IKASU
Förenade Arabemiraten
Ungefär 18 timmar användning av appen
Rivo svarade 20 september 2024

Thank you! We're glad you think our app is great. 😊
- Kevin & Rivo Team

14 april 2024

I WAS HELPED RIGHT AWAY FAST AND VERY FRIENDLY THANK YOU SO MUCH

Edy's Treasures
USA
Nästan 2 år användning av appen
Rivo svarade 16 april 2024

So glad to hear you had a great experience! Thanks for the kind words!
- Kevin & Rivo Team

27 mars 2024

Great customer service! We have been using the Rivo app for around 6 months and have experienced positive benefits as a business whilst our customers enjoy the loyalty perks.

When we hit an issue with the customer login process and the Rivo page's visibility, we were promptly assisted by the customer service team who were very helpful in solving our queries. Particular thanks are to be given to Jel who cracked an issue whilst we were transferring to a new theme!

SMALL-FOLK
Storbritannien
Ungefär ett år användning av appen
Rivo svarade 29 mars 2024

Thrilled about your positive experience with Rivo and our customer service! Big thanks for the shoutout. We're always here to ensure everything runs smoothly for you and your customers!
- Kevin & Rivo Team

19 mars 2024

I love this Loyalty app! It’s easy to navigate, and keeps my customers coming back! The online chat representative Abbie was kind, patient, and knowledgeable! Thank you Rivo!

Crown Couture
USA
Mer än 3 år användning av appen
Rivo svarade 25 mars 2024

Thanks a ton for your fantastic feedback! We're overjoyed to hear Rivo and our app are making a difference for you and your customers. Here for you anytime!
- Kevin & Rivo Team