Recensioner (2 269)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 96 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
22 februari 2024

Always great customer service. Jel was awesome!

Hickory Hollow Soaps
USA
6 månader användning av appen
Rivo svarade 26 februari 2024

Awesome! So glad to hear you always experience great customer service with us! Thanks for the shoutout! 😊
- Kevin & Rivo Team

19 februari 2024

Functionality I couldn't find with other loyalty and referral apps, and the care and engineers are amazing on supporting implementations and feature requests

tuft + paw
USA
3 månader användning av appen
Rivo svarade 21 februari 2024

Delighted our unique functionality and supportive team stood out! Your feedback on our care and engineers is truly appreciated. Thanks for choosing us! 😊
- Kevin & Rivo Team

11 mars 2024

Arianne was super helpful and extremely efficient!

World Below Brewing Co.
USA
7 månader användning av appen
Rivo svarade 13 mars 2024

Awesome to hear we hit the mark! Thanks for the positive feedback. Let us know if you need anything else. We're here to help!
- Kevin & Rivo Team

21 februari 2024

The Customer service team is prompt and easy to work with. The setup was streamlined and quick to install.

Hey Ashley Clarke
USA
2 månader användning av appen
Rivo svarade 23 februari 2024

Thrilled to hear about your smooth setup and positive experience with our team! Thanks for the feedback. 😊👍
- Kevin & Rivo Team

14 mars 2024

The customer service team has been a lifesaver! Jel has been a great asset to customize our rewards page!

molliejenkinspottery
USA
20 dagar användning av appen
Rivo svarade 18 mars 2024

Thrilled to hear we could be your lifesaver! Happy that made your rewards page shine. Thanks for the shoutout! 🌟
- Kevin & Rivo Team

28 november 2023

Just installed the app, quite a lot to go through, but customer support has been superb!!

LuminousXX
Hongkong SAR
Ungefär en månad användning av appen
Rivo svarade 30 november 2023

Great to hear you're enjoying the app and our support team! We're always here to help whenever you need us.
- Lea & Rivo Team

9 januari 2024

Great. Love the on-site option, easy to use, and better than similar priced competitors. Minus one star because it’s a bit clunky to use and force to look the way you want it to. I have to refresh a lot to continue to get the app customizer to display properly on the Shopify back end. Not sure if that’s an app thing or Shopify, but it get frustrating during set up. But other than that, customer service is great and I love it so far.

Struck Apparel USA
Kanada
26 dagar användning av appen
Rivo svarade 12 januari 2024

Thanks for your feedback! We're glad you enjoy our customer support. Sorry to hear about the display issues, we'd love to help solve this. Feel free to reach out to our support team anytime – we're here to help!
- Lea & Rivo Team

4 april 2024

5/5! thank you

Hemp Zone
USA
Mer än 2 år användning av appen
Rivo svarade 8 april 2024

We're thrilled you're happy. Thanks so much for your 5-star review!😊
- Kevin & Rivo Team

29 mars 2024

The customer support is top notch, Jel was very helpful and knowledgeable I received great tips all for free highly recommend!!!

Nexclk.com
USA
4 dagar användning av appen
Rivo svarade 1 april 2024

Super glad you found our support and tips helpful! Thanks for the high recommendation. We're here for you anytime.
- Kevin & Rivo Team

18 mars 2024

Very helpful and professional

4th Dimension Apparel
USA
10 månader användning av appen
Rivo svarade 19 mars 2024

Thank you! We're thrilled you found our team helpful and professional. We're here whenever you need us!
- Kevin & Rivo Team