Recensioner (2 350)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 96 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
21 maj 2024

Arianne from the chat was amazing and very helpful thank you so much for all your help!!

Khylos Kawakawa Boutique
Nya Zeeland
2 månader användning av appen
Rivo svarade 23 maj 2024

Thanks for the feedback! We're glad our chat support could assist you. If there's anything else we can do to improve your experience, just let us know!
- Kevin & Rivo Team

3 juni 2024

Excellent app and great customer service! 10 out of 10!

Angler Tungsten Co
USA
4 dagar användning av appen
Rivo svarade 5 juni 2024

Thank you so much for your awesome review! We're thrilled you love the app and our service. 10/10 from you is the best reward! 😊
- Kevin & Rivo Team

27 april 2024

The customer service is very helpful, it does takes me about 3 hours to set it up completely but I'm happy with how everything turns out!

HEYLENS
Singapore
En dag användning av appen
Rivo svarade 29 april 2024

Thanks for sticking with it! We're glad to hear that you're happy with the results. If you need further assistance, we're here to help! 😊
- Kevin & Rivo Team

28 januari 2024

Such a please to deal with Arianne, a swift and helpful response. My customers are loving this app.

BELLADONNA
Sydafrika
Nästan 3 år användning av appen
Rivo svarade 30 januari 2024

Thanks for sharing your positive experience! It's great to hear that both you and your customers are loving the app. We appreciate your feedback! 😊
- Kevin & Rivo Team

22 november 2023

She did an awesome job .. answered all my questions and even went the extra step to provide additional information.

QBird
Kanada
4 månader användning av appen
Rivo svarade 28 november 2023

So glad you found the support team helpful! We always strive to go the extra mile for our customers. Thank you for your kind words!
- Lea & Rivo Team

7 maj 2024

Nice work from the support team (Jel), yet getting to know the app

GAROS
Spanien
9 dagar användning av appen
Rivo svarade 9 maj 2024

Glad you're enjoying the support! Feel free to explore more of the app's features at your own pace. We're here to help if you have any questions!
- Kevin & Rivo Team

27 november 2023

Super easy to connect with Arianne over chat. She was very responsive and addressed all of my questions and helped with what I needed. Very nice and polite. Love the Rivo family of apps!

heybalesco
USA
6 månader användning av appen
Rivo svarade 30 november 2023

Happy to hear you had a great experience! Thanks for choosing Rivo. We're always ready to help with any questions.
- Lea & Rivo Team

7 december 2023

Amazing customer service by the team, respond in minutes any time of the day & great usability of the platform. Definitely recommend

Clean Seoul
Storbritannien
3 månader användning av appen
Rivo svarade 13 december 2023

Thank you so much for your kind words! We're thrilled you love our support and app. Your recommendation means a lot to us!
- Lea & Rivo Team

20 februari 2024

amazing customer service and friendly team! would recommend! they made the process super easy for me

Rakaposhi Organics
Hongkong SAR
4 månader användning av appen
Rivo svarade 22 februari 2024

So happy to hear you had an amazing experience with our friendly team! Thanks for recommending us. We're glad we could make things super easy for you! 😊
- Kevin & Rivo Team

Redigerat 20 augusti 2024

Abbie was fantastic. She verified my account quickly and also provided a few improvement advice. Great customer service from Rivo.

Royal Pure Nest
Australien
5 månader användning av appen
Rivo svarade 20 mars 2024

Delighted to know we delivered fantastic support and helpful advice for your account! We aim for great service. Thanks for acknowledging our efforts!
- Kevin & Rivo Team