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So far, so good. The app seems to do everything I need it to. Bryan was a great help when I request an increase in customer limits.
Thanks for your feedback! We're thrilled the app meets your needs. Our support team is always here to assist you. Enjoy using our app!
- Kevin & Rivo Team
THEY REALLY HELP US ON EVERY STEP NOT EVEN RIVO , THEY ALSO HELP ON SHOPIFY.
Thrilled to hear we could help you every step of the way, both with Rivo and Shopify! Thanks for your kind words!
- Kevin & Rivo Team
I am probably to stupid to start this app, but I was totally annoyed by the ongoing efforts of the company to upsell me to one of their pay programs. Too many pop-ups for my liking. Too many interruptions while trying to setting it up for a first trial.
Again, likely I am partly to be blamed, but I consider myself somewhat experienced with such apps.
Hi there,
So sorry to hear about your experience. We do have a free plan for smaller shops doing 200 orders or less each month. We’d also be happy to extend your trial period to give you more time to get everything set up. I reached out through email to offer additional support and help you in setting up the app.
We’re here to assist and ensure you have a smooth experience with our app. Looking forward hearing back from you.
Cheers,
Lea
I normally do not provide reviews for companies, or products unless they stand out and I will say Arianne at RIVO provided the best new customer onboarding experience. She quickly answered my questions, took ownership on getting my system setup quickly and correctly.
Without this engagement, I would have likely uninstalled their application. Congrats to Arianne and RIVO for having such a great customer onboarding team.
All the best.
Thanks for sharing your awesome experience! We're thrilled to hear our onboarding team made such a positive impact. Welcome to RIVO!
- Kevin & Rivo Team
It's a great app.And the support is also great!!
Thanks for the great review! We're happy to hear you love the app and our support. 😊
- Kevin & Rivo Team
Customer service is the best. If you have any request they make sure you are taken care of.
Thank you for the kind words! We're here to make sure you're always taken care of. 😊
- Kevin & Rivo Team
Thanks to Paul make our works more easy and smoothly. This app such a good additional for your website and makes your website step ahead!
We're delighted to hear our app is making your work smoother and advancing your website! Thanks for the fantastic feedback! 😊
- Kevin & Rivo Team
Bryan was amazing helping me with my store! I highly recommend using this APP !
Thrilled to hear you had a great experience! Thanks for recommending us, and we're always here to help with your store! 😊
- Kevin & Rivo Team
I must say It is awesome App, and their Customer Care Service is good Specially thanks to Mr. Paul for his kind response.
We're thrilled that you think our app is awesome! Our customer care team is here to help anytime. Thanks for your kind words! 😊
- Kevin & Rivo Team
Chat support was very helpful!
Happy to hear our chat support was helpful! Thanks for letting us know. We're here whenever you need us!
- Kevin & Rivo Team