Recensioner (2 352)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 96 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
27 juli 2023

Extremely helpful and sorted out issue with no fuss when my website updated to the new version. Couldn't see the Rewards pop up.

Dalby Home & Gifts
Storbritannien
Ungefär 2 år användning av appen
Rivo svarade 2 augusti 2023

So glad we were able to assist you with your store update and fix the issue. Your feedback means a lot to us, and we truly appreciate it! 😊 Thank you so much for your support! 🙌
- Lea & Rivo Team

25 maj 2021

Simple and easy to use. Setting up, customizing and managing a point system in the simplest yet effective way.

Vizion
USA
Ungefär 2 år användning av appen
Rivo svarade 25 maj 2021

Thanks so much for the positive feedback and review! 🤩Cheers, Kevin

12 januari 2022

He was very helpful and made the process very simple!! I loved the extra steps Ryan took to help me with upgrading!

ADT Oils
USA
Ungefär 2 år användning av appen
Rivo svarade 12 januari 2022

So glad you are satisfied with our customer service. 🤩 If there's anything else we can do, please feel free to reach out anytime. Thanks, Kevin

30 oktober 2022

The Loyalty Program app is great and when it comes to the support team it is perfect. I love it; Highly recommended

FinnMarket
Finland
Ungefär 2 år användning av appen
Rivo svarade 31 oktober 2022

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

29 juni 2022

I have been using this app for over a year already and haven't had any trouble with the app, their service, nor their support for any questions I've had. I've chat with Abbie and she helped me out tremendously. As I was running out of room for sign-ups, she helped unlock way more room for more sign-ups. Then she threw in some added bonuses to help me out. She was very knowledgeable for any questions that I had so I highly recommend their service to anyone that has a Shopify account.

Evans Digital Services LLC
USA
Ungefär 2 år användning av appen
Rivo svarade 30 juni 2022

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

3 februari 2022

I've used Rivo to help me with my subscription and loyalty program and their customer service is insanely good! They are fast and courteous and give help on the spot and gifts. Great job! Rivo! customer service is everything.

K-roo Apparel
USA
Ungefär 2 år användning av appen
Rivo svarade 4 februari 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

21 juli 2023

Abbie was really helpful and went beyond what I asked for and proactively made helpful suggestions for my website.

Witch Chest
Kanada
Ungefär 2 år användning av appen
Rivo svarade 24 juli 2023

Your kind words mean the world to us. Our team loves going the extra mile to make sure our customers are satisfied. We're thrilled you found our suggestions helpful for your website. Let us know if you need anything else! 👍
- Lea & Rivo Team

23 september 2021

Really helps a lot, thank you for coming up with this for newbie store owners like us. Hope you will continue to innovate and improve the app.

WarehouseDad
Filippinerna
Ungefär 2 år användning av appen
28 april 2022

The only rewards program app that appealed to me - generous features for free plans, and the paid plans are very well priced, especially compared to those who charge $100+ per month. I spoke with Pete today and he's very helpful. Excited to explore this app and see how my customers enjoy the loyalties program. Thanks Pete!

Lolly Lane
Australien
Ungefär 2 år användning av appen
Rivo svarade 28 april 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

28 september 2023

We have used Rivo for years and it has always been such a seamless app. Their support is also so helpful and readily available to answer questions when we have them.

Olivia J.
USA
Ungefär 2 år användning av appen
Rivo svarade 4 oktober 2023

Thank you so much for your kind words! We're thrilled you've had a great experience with our app and that our support team has been helpful. We appreciate your continued trust and support! 🙌
- Lea & Rivo Team