Rivo: Loyalty Program, Rewards

Rivo: Loyalty Program, Rewards

Recensioner (1 331)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 94 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
3 maj 2025

The app works well (free program). Support is always helpful. Maybe it's just our customers but not many are becoming members. I'll try some emails and hope for the best.

Koko & Shae
Kanada
Mer än 3 år användning av appen
Rivo svarade 5 maj 2025

Glad the free app works well and our support shines! Sorry to hear about low member sign-ups—email campaigns are a great idea. Best of luck, and we’re here for your Shopify growth!
- Kevin & Rivo Team

12 maj 2026

Support it's been super helpful when getting familiar with the app for the first time

Tether
USA
Ungefär 4 timmar användning av appen
28 oktober 2024

Pete was very nice and answered my questions quickly. As for the app itself, it's pretty easy to understand with the tutorials and video help included. My only complaint is that the free version feels skimpy. You don't even get to give birthday rewards on the free version. However it is just enough to get a rewards program started and I can still offer a decent amount of ways for customers to earn rewards. Considering the nice support this app has, I still think its a good one to grow with my shop.

Cover Me Designs
USA
Nästan 2 år användning av appen
Rivo svarade 29 oktober 2024

Thanks for your honest feedback! We're glad you find the app easy to use and appreciate our support. We're always looking to improve, so your input on the free version is invaluable. 😊
- Kevin & Rivo Team

13 augusti 2025

Pretty seamless app - and it looks great! Customer support is excellent (thanks Arianne!)

Two suggestions for improvement - 1) create an easier toggle between the app and Shopify admin and 2) add a Refer a Friend box to the landing page!

Ameo Life
USA
6 månader användning av appen
Rivo svarade 13 augusti 2025

Thanks for the great feedback! We're thrilled you love the app and our support. 😊 Your ideas for a smoother toggle and a "Refer a Friend" box are noted and shared with our team. Always here to help!
- Kevin & Rivo Team

9 januari 2024

Great. Love the on-site option, easy to use, and better than similar priced competitors. Minus one star because it’s a bit clunky to use and force to look the way you want it to. I have to refresh a lot to continue to get the app customizer to display properly on the Shopify back end. Not sure if that’s an app thing or Shopify, but it get frustrating during set up. But other than that, customer service is great and I love it so far.

Struck Apparel USA
Kanada
26 dagar användning av appen
Rivo svarade 12 januari 2024

Thanks for your feedback! We're glad you enjoy our customer support. Sorry to hear about the display issues, we'd love to help solve this. Feel free to reach out to our support team anytime – we're here to help!
- Lea & Rivo Team

Redigerat 28 januari 2026

Rivo has been great so far, they've assisted with any issues I've had in reasonable times! Arianna et al have provided phenomenal assistance throughout our time with Rivo!

Garnished in Gold
USA
3 månader användning av appen
Rivo svarade 15 december 2025

We're thrilled Rivo and our support have been phenomenal, resolving issues in reasonable time. Your kind words truly inspire us—grateful for users like you! Always here to assist.
- Kevin & Rivo Team

Redigerat 16 april 2024

I really enjoy the app for my small business, and I'm using the free version! Super surprised at how quick the customer service is and how helpful they are. It's hard to come by that now a days. Jel was great with helping me with the few questions I had!

QueenlyNails
USA
Nästan 2 år användning av appen
Rivo svarade 20 juni 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! Best regards, Kevin

19 augusti 2023

The app is good and easy to use for my customers. The customer service is awesome, quick and helpful responses. I just hate they nearly doubled their prices but it's still not as expensive as some other apps. I definitely would recommend to others.

Stylish Diva Boutique
USA
Mer än ett år användning av appen
Rivo svarade 22 augusti 2023

Thanks for the review! We're glad you find our app easy to use and the customer service helpful. We appreciate your feedback. While our recent price increase was necessary to introduce new features, we understand your concern. Please let us know if there's anything we can do to improve your experience further. We value your satisfaction and appreciate your recommendation!
- Lea & Rivo Team

15 mars 2022

Great starter features for loyalty program.Will have to play with it more to see which options bring best results.

WeBleedOhio
USA
Ungefär ett år användning av appen
16 december 2021

La aplicación bastante útil para mantener a los clientes interesados, me agrada mucho su programa de puntos, he tenido varios que los usan bastante seguido.

Bag City Mexico
Mexiko
10 månader användning av appen
Rivo svarade 16 december 2021

Muchas gracias por el comentario! Nuestro objetivo es superar sus expectativas y nos encantaría escuchar sus comentarios sobre cómo podríamos haber hecho de su experiencia una revisión de 5 estrellas. Envíenos un mensaje en cualquier momento. Saludos cordiales, Kevin