Recensioner (2 557)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 96 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
2 februari 2025

It is a clear application that makes it easier to find everything. In the process, it also came with a widget that was removed with Pete's help, thanks for that Pete. I love the fact that you can send at 6am (CET) in the morning and still have a reply within 5 minutes.

Wolf-Lux
Belgien
5 månader användning av appen
Rivo svarade 3 februari 2025

Thank you for the great review! We’re so glad the app’s clarity and quick support have made a difference for you. We’re always here to provide fast assistance, no matter the time – your satisfaction is our priority!
- Kevin & Rivo Team

9 februari 2025

New to the app but it is great so far. Easy to integrate and I'm excited to offer this program to my clients. My only confusion is that under Ways to Earn there are items listed, some say Upgrade to Unlock but the ones that do not say that are still not usable. Doesn't make sense. Customer service is absolutely amazing. Very genuine, helpful support. Thanks Pete!

PUREDerm
USA
Ungefär 7 timmar användning av appen
Rivo svarade 10 februari 2025

We're thrilled you're excited to offer the program to your clients. Regarding the "Upgrade to Unlock" items, it sounds like there might be some features that require an upgrade to be fully functional. Our support team can definitely clarify any confusion you have! We’re so glad to hear you had a positive experience with our customer service – we’re always here to help!
- Kevin & Rivo Team

11 april 2025

The Free version is very limited but I see the potential for the upgrade. there is also a Start-Up plan for 24 euros a month and I think that is a good offer.

SHIKKOSA
Österrike
En dag användning av appen
Rivo svarade 14 april 2025

Great to hear you see the potential! The Start-Up plan is a solid step up from the Free version, offering more features to boost your store. Excited for you to explore it—let us know how it goes!
- Kevin & Rivo Team

27 januari 2025

I’m new to these apps so it wasn’t the easiest to set up for me but Arianne was super helpful and made it really easy to change the settings I needed to alter. Happy so far!

Square One Scents Wax Melts and Home Fragrance
Storbritannien
17 dagar användning av appen
Rivo svarade 30 januari 2025

Thanks for sharing your experience! We're so glad our team could make the setup easier for you. Don’t hesitate to reach out if you need any more help – we’re here to make things smooth!
- Kevin & Rivo Team

28 oktober 2024

Pete was very nice and answered my questions quickly. As for the app itself, it's pretty easy to understand with the tutorials and video help included. My only complaint is that the free version feels skimpy. You don't even get to give birthday rewards on the free version. However it is just enough to get a rewards program started and I can still offer a decent amount of ways for customers to earn rewards. Considering the nice support this app has, I still think its a good one to grow with my shop.

Cover Me Designs
USA
Nästan 2 år användning av appen
Rivo svarade 29 oktober 2024

Thanks for your honest feedback! We're glad you find the app easy to use and appreciate our support. We're always looking to improve, so your input on the free version is invaluable. 😊
- Kevin & Rivo Team

20 januari 2025

Works well to serve a purpose, Abbie was very helpful through a troubleshooting process.

Sketch Thrift Store
Australien
6 månader användning av appen
Rivo svarade 22 januari 2025

Thanks for the feedback! We're glad to hear it served its purpose and that our support was helpful during troubleshooting. If you need anything else, just let us know! 😊
- Kevin & Rivo Team

Redigerat 3 april 2025

Brayan a été d'une grande aide! bon support réactif.

Tabbé Cosmetics
Frankrike
20 dagar användning av appen
Rivo svarade 17 mars 2025

Merci pour votre retour ! Nous sommes ravis que notre assistance vous ait été utile. N'hésitez pas à nous contacter à tout moment : nous sommes toujours là pour vous aider !
- Kevin et l'équipe Rivo

21 november 2024

Apart from the fact that its an awesome app, I must commend the swift assistance I got from their customer service. I spoke to Paul and was really amazed by his non- robotic and here to help you nature! Great work Paul and Team. Appreciate your support immensely.

The Adora Pup Shop
Förenade Arabemiraten
3 dagar användning av appen
Rivo svarade 22 november 2024

Thank you for such a wonderful review! We're delighted about your positive experience with our support team. Your appreciation truly motivates us!
- Kevin & Rivo Team

3 mars 2025

Customer Support is great!

Purpleef
Indien
16 dagar användning av appen
Rivo svarade 4 mars 2025

Thank you for the feedback! We're so glad to hear that you're happy with our customer support. If you need anything else, don't hesitate to reach out! 😊
- Kevin & Rivo Team

6 januari 2025

Jel from the support team is very kind and helpfull

The 90's sisters
Spanien
4 dagar användning av appen
Rivo svarade 7 januari 2025

Thank you for your kind words! We're so glad our support team was able to help. We're here anytime you need us! 😊
- Kevin & Rivo Team