Rivo: Loyalty & Referrals
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Jel- was amazing help today. She solved our issue and also gave us feedback that was very helpful. She is a rockstar of a worker and I really appreciated what she did for the store. She needs a promotion!!!
4 star on app, 5 star on customer support specialist.
Thank you for your feedback! We're glad to hear that our support team was able to provide you with great assistance and helpful feedback. Please let us know if there's anything else we can do to improve your experience further. We value your feedback and are always here to assist you in any way we can!
- Lea & Rivo Team
I used this help to engage customers and optimize my sales. The rewards are also allocated for following our pages on social media and on the purchase too. But none of the customers used the app till yet though it is displayed on the front
Thanks so much for the review, KAWISH HOME! 😊 Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Star review. Just drop us a line anytime. All the best, Kevin
Super helpful, when I used the chat box, it was quick and simple and Pete got everything sorted for me above and beyond what I was hoping. Very helpful. Couldn't be happier
Thank you so much for taking the time to share your positive experience with us! We're thrilled that you found our chat box support to be quick, simple, and above and beyond your expectations.
As we strive to provide the best possible support experience for all of our customers, we're always looking for ways to improve. With that in mind, we would love to know if there was anything that you think we could have done better to improve your experience.
Your feedback is incredibly valuable to us, and we appreciate any insights you can provide. Thank you again for choosing our service.
Best regards, Kevin
The customer support is the best, in fact, Pete is an one of the best Reps. This is the reason im given Rivo 4 stars. In order to give the app 5 stars, i need to try it first.
Thanks Pete :)
Hi mishnsamshop team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin
I love how this app brings loyalty to my store and free points so my customers can use them to redeem for discounts!
We're so excited that you are loving the app so far! 🙂 Let us know how we could have made your experience a 5-Star, and we would be happy to accommodate! All the best, Kevin
Great customer service when needed, very easy to set up and use. It's great that it's free and that you can customise the colours
Thanks so much for the review 🙌 Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Star review. Just drop us a line at feedback@boosterapps.com Thanks, Kevin
Real easy to use and great customer service. thanks to the advisor who attended to me. Would definitely recommend this app for anyone looking to boost customer satisfaction.
Thank you for taking the time out of your day to leave us a review! 😃 Our team here at Rivo is always striving to exceed your expectations, so if there is any specific feedback you would like to give us that would have scored us a 5-Star review, please let us know and we would be happy to see where we can improve. 🙌 All the best, Kevin
This is App is very easy to use and doesn't require coding experience. The only cons of this app is a lack of customization. I wish there was a lot more design customizations like adding your own logos, more ways to earn rewards, and different tiers for customers. I guess you can't ask for too much since this app is Free. And the amount of what you get easily beats the other apps' Free plans.
Excellent suggestions Gamer Life team!
Our goal is to provide the best apps possible with a 5-Star experience for all Shopify merchants and I am happy to say we do have more features in the pipeline for this app coming soon. I have sent your requests over to our development team for building and implementation, but if you have additional thoughts and feedback, we would love to hear them at feedback.boosterapps.com. Thanks so much!
Cheers, Katherine
Ryan was super helpful and quick, assisted in getting the app going for me. I'm a first time user but I'm sure if the app is anything like customer service it will be amazing. Thank You
Great app so far, Yaci has helped me a lot with it so thank you to her! Like the integration a lot, wish it had more customizable features for a free user. I am just a small store at the moment so it has to be free. Hopefully I can move on to paid plans in future.