Rivo Loyalty & Referrals
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I highly recommend this app for a number of reasons, the app was designed well & does what I intended for it to do, it also offers a lot for free and additional paid services I am very interested in as well. I spoke to a customer care representative named "Jel" she was extremely helpful more than I could hoped for. I highly recommend this App, I also use their review app which integrates well with one another. Keep up the great work here!
We're glad that our app met your expectations and that you found it easy to use. We're also pleased to know that you're interested in our additional paid services, and we're confident that they'll be of great value to your business. Our team is dedicated to providing helpful support and ensuring our customers have a seamless experience. We appreciate your recommendation and look forward to continuing to provide you with the best possible service.
Best wishes, Kevin
Arianne was very helpful! She helped me customize my rewards program. Thank you. The app seems pretty easy to use so far!
Thank you so much for the 5-star review! We're always here and happy to help! 🍻 Cheers, Kevin
Sto iniziando ad usare questa app. Mi sembra davvero ben fatta. Spero che mi aiuti a far crescere il negozio e fidelizzare i clienti
Meraviglioso! 🤩 Grazie mille per aver scelto la nostra app! Siamo così entusiasti di far parte della crescita e del successo della tua attività! Se hai bisogno di qualcosa, faccelo sapere. Cordiali saluti, Kevin
I added the free version to my store to check it out The free version has all you need to offer loyalty rewards for a small business starting out. Customer service is great
We love helping new businesses and truly appreciate you using our app! Thank you so much for the positive feedback and 5-star review! Much appreciated, Kevin
I just started but so far Paul was super helpful and even gave me some other suggestions for my store. Definitely recommend!!
Thank you so much for your feedback! We're happy to hear that our team was able to assist you and offer valuable suggestions for your store. If you need any further assistance, don't hesitate to reach out to us! - Lea, Rivo Support Manager
The Rivo rewards & loyality program app is an excellent idea and will hopefully help keep bringing my customers back for more purchases.
The Support for the app is also absolutely awesome! Abbie was so helpful and efficient in the way she helped me with a couple of technical things in my store. She also gave me some good suggestions too.
Thank you very much, keep up the great work!!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin
By far, the most amazing experience in the first ten minutes of setting up the app. Jel helped me remove all of the Rivo branding and even Shopify branding on my site to improve my customer experience. The best part was, I didn't have to ask. Simply open the customer service chat and they will take care of you! :) THANKS RIVO!
We're so delighted to hear that you had an amazing experience with us! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin
Very nice app to engage your customers with your brand and reward them for their loyalty. Great support team as well.
Thank you for choosing our app to help power your store. We're committed to providing you with the best possible experience and are always here to help with any questions or issues you may have.
Best regards, Kevin
Great customer service, the product is easy to use. I only wish you could upgrade the free program to change branding on the widget. But, overall great experience and cool people!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin
Arianne from customer support went above and beyond to help my configuration issues as I start enabling the Rivo Loyalty app. Kudos to her and the support team!
Thanks for the 5-Star review! 🌟 So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 All the best, Kevin