Rivo Loyalty Rewards Referrals
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Using Rivo for a referrals progam and so far so good. Had some initial issues testing (due to their fraud detection tools I was unaware of), but was able to get some superb customer service from Jel on the support team. She was kind enough to provide a screen recording to validate that everything was working as expected. Looking forward to seeing this help drive loyalty with our customers and brand!
Thanks for your review! Glad to hear our support team could help you navigate those initial bumps. We're excited to see your loyalty program thrive with Rivo!
- Kevin & Rivo Team
This app is very easy to use and the customer service I have experienced is top notch!
Thank you so much for your kind words! We're thrilled you find our app easy to use. Our team is here to help whenever you need us!
- Kevin & Rivo Team
Fast and easy set up. Great support from Jel on the support team in sharing help guides and unlocking useful features for my account. Looking forward to exploring this app more over the next few weeks and driving loyalty/referrals. Thank you!
Thanks for your feedback! We're glad the setup was fast and easy and that our support team could enhance your experience. Excited for you to explore more and drive loyalty. Enjoy the app!
- Kevin & Rivo Team
Friendly employee and solved my problem. Thanks a lot!
Thank you for your feedback! We're glad our team could assist you effectively. Let us know if you need anything else in the future!
- Kevin & Rivo Team
Great experience with the app and the app support!
Thanks for the shout-out! We're delighted you had a great experience with our app and support team. Cheers from all of us at Rivo!
- Kevin & Rivo Team
I normally do not provide reviews for companies, or products unless they stand out and I will say Arianne at RIVO provided the best new customer onboarding experience. She quickly answered my questions, took ownership on getting my system setup quickly and correctly.
Without this engagement, I would have likely uninstalled their application. Congrats to Arianne and RIVO for having such a great customer onboarding team.
All the best.
Thanks for sharing your awesome experience! We're thrilled to hear our onboarding team made such a positive impact. Welcome to RIVO!
- Kevin & Rivo Team
very great app, I use to choose simile as my loyalty app, but the price too expensive for me, with Rivo, the price is much much better, and the greatest part is customer support, that really impressive me
Thank you so much for your kind words! We're thrilled you're enjoying Rivo and our customer support. We always strive to offer great value. Your feedback means a lot to us! 😊
- Kevin & Rivo Team
Super service client ! Abbie a su m'aiguiller et même me donner des conseils sur mon site internet. J'ai beaucoup apprécié ! Merci !
Heureux de pouvoir vous aider ! Merci pour le message ; nous sommes heureux d'avoir pu vous aider avec votre site Web. 😊
- Kevin et l'équipe Rivo
Great customer service.
Thank you for the compliment! We strive to provide excellent service to all our customers. Let us know if there's anything else we can assist you with!
- Kevin & Rivo Team
Great customer support! Immediately after installing rivo I started chatting with Jel, who helped me setting everything up and also provided some on-top-support. Love the first impression of that tool and really look forward working with rivo. Thanks, Jel!
Thanks for the kind words! We’re thrilled you had a great start with Rivo and that our support team could help. We’re excited to have you on board and look forward to your journey with us!
- Kevin & Rivo Team