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Just finished a call with James one of Rivo support members and he was legit. Helped me get the program set up and branded via color and text for my site. Rivo is working on a POS integration and we are really looking forward to the update.
We always make sure to provide our customers with the best service possible! We're so glad that you had a great experience talking to us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
Just installed the Rivo loyalty app and trying to put everything together to drive customer retention on our new Shopify store. CS (Aa) is nice and friendly, helping me out on my questions while my figuring out the backend functionality.
Thanks for the fantastic 5-Star review! 🌟 We genuinely appreciate you using the app, and we are always here anytime you need help from us. Cheers, Kevin
That's dope! I love it! Many thanks to the team. Kudos to you. Keep on rocking it guys. Really looking forward to seeing more of your creative work. ✌
5-Stars! Whoot Whoot! 🎉 Thanks so much for the positive review. We're so thrilled you are enjoying the app! We're always striving to top your expectations and love the feedback! Best, Kevin
Abbie was very helpful. I'm not used to customer service reps being this helpful. It was a bit shocking, in a good way, Regarding the app, so far, so good,
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
I love this app it makes connecting with costumers a lot easier and builds great relationships by offering rewards.
So glad you are loving our app! 🙌 Thank you so much for the 5-Star review! Cheers, Kevin
used rivo: loyalty & referrals since the start of our site... just great app and great support from the team (specialy jel)!
Thank you so much for being a loyal customer! We're thrilled to hear that you love our app and the support provided by our team! 🙌 We appreciate your kind words! 💙
- Lea & Rivo Team
Great app. Easy to use and great customer service. The chat was quick polite and was able to resolve my issues
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin
I am new to using this app and I will provide more feedback as I start using it. For right now the set up was super easy and staff members from chat were very helpful.
Thank you so much for the 5-star review! We're always here and happy to help! 🎉 Regards, Kevin
Absolutely amazing experience... I have never seen such an attentive and caring customer support... I wish I could rate 10 starts for them. Thanks again.
We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
The App is eay to setup and has a lot of free features. Customer service is excellent too! They helped me quickly.
Thank you so much for the feedback and 5-Stars! We're so glad you love the app's setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin