Rivo Loyalty & Referrals

Rivo Loyalty & Referrals

Built for Shopify

评论 (2,049)

整体评分
4.9
每个评分等级的数量
  • 96% 的评分是 5 星
  • 3% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2022年8月19日

Very useful and easy going app. Betty of the customer service was simply very helpful and very nice to chat and deal with. For now, Amazing app and wonderful customer assistance from Betty

SharKosy
法国
1天 人在使用应用
Rivo已回复 2022年8月19日

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

2021年2月13日

Fantastic app, very easy to install and works perfectly. Excellent swift support provided if needed too. Thank you!

Chocolatey Clare
爱尔兰
1天 人在使用应用
Rivo已回复 2021年2月15日

We're so happy to see that you had a 5-Star experience with Booster Apps! 🎉We're always striving to help you and your business succeed! Thanks so much for the positive review! Much appreciated, Katherine

2022年6月13日

This is the 3rd app I have tried in order to offer rewards to our customers. It is indeed the most expensive, but it is also the best hands down. Their interface is clean, loads super fast and their customer service is second to none. Other apps didn't load or didn't detect customers, so it was not easy to "block" or "exclude" members that were not showing, this app works as it should and the staff including Abbie were extremely helpful and got me going in just a few minutes by answering some key questions. Highly recommend.

BK Hobbies
美国
1天 人在使用应用
Rivo已回复 2022年6月14日

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

2023年4月14日

Great app and works perfectly on my site. Love the branding functionality and you can adapt the rewards system as necessary for your own business. Had a couple of queries and customer service their end has been excellent. Would recommend this app.

Bebeco
英国
1天 人在使用应用
Rivo已回复 2023年4月17日

Our team works hard to ensure that our app is user-friendly and adaptable to different businesses, and we're happy to know that it has worked well for you. Thank you for recommending our app, and please let us know if there is anything else we can do to help you in the future.
Cheers, Kevin

2023年1月20日

Oh my, I'm blown away by great service from Rivo team.
We're looking for better loyalty app to replace LoyaltyLion as their Small Business package only allows us to modify the color of the widget, which is not great for branding. Their Basic Plan and Advanced Plan are too expensive for us. We have been checking Yotpo and Smile.io
Smile.io service is great and easy to get in touch with. However, their Gold Plan does not support a dedicated Loyalty Page. We ended up choosing Yotpo. Because they don't have a trial period to see what they have inside for the Gold Plan, I tried so hard to ask for just a demo call. Ridiculous, right? But it's the truth. The guy in the demo call wanted to sell me the Reviews app while I was asking him about the Loyalty one. I even asked for a one or three-day trial with the Gold Plan to see what we could do inside, but they said they're not allowed to. I paid 249usd to upgrade from the free version to the Gold Plan. After that, I realized that many of the features they claimed were included in the Gold Plan but were not. I contacted customer service to get the answer that we need to upgrade to the Premium plan to have it. Such a liar. I was furious, of course.
And then we checked Rivo, and their service is on the opposite side. They're supportive, friendly, and professional. They offered us a super good deal to go through this difficult time of E-commerce. We appreciate that.
I also discover that Rivo even has two other apps, which are FREE and completely FREE. Check it out if you're a small business like us.

Lola&Lykke
芬兰
1天 人在使用应用
Rivo已回复 2023年1月22日

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping small businesses and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, please feel free to let us know. Our team here at Rivo will be delighted to assist you. ✨ Best wishes, Kevin

2023年5月28日

Great Service and knowledgeable. I enjoyed working with her and plan to keep the app on my site for good.

Gold Banner Beauty Products
美国
1天 人在使用应用
Rivo已回复 2023年5月29日

Thank you for sharing your experience! We're thrilled to hear that you found our support helpful. We appreciate your support and look forward to continuing to provide you with a valuable help for your site. - Lea, Rivo Support Manager

2021年3月13日

Amazing! Thanks guys for your passion and work here. I know this is free at this moment, but this is Powerful comparated with anothers apps. If I have to pay, I will happy too!

ID - Te Identifica
美国
1天 人在使用应用
Rivo已回复 2021年3月15日

We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success. 🤩Thank you so much for the positive feedback and review! Much appreciated, Katherine

2023年3月3日

yes i like the app function so far the chat support is a great asset for the app, abbie is A GREAT HELP with my issue

ReesENT
美国
1天 人在使用应用
Rivo已回复 2023年3月3日

Your satisfaction is our top priority, so we're thrilled to hear that you're happy with our services. Thank you for taking the time to share your feedback with us - it means a lot!
All the best, Kevin

2021年12月22日

A cool program that helps keep customers coming back for more. Great feedback !!!
Thank you for A cool program that helps keep customers coming back for more. Great feedback !!!
Thank you

Pusi-Musi
希腊
1天 人在使用应用
Rivo已回复 2021年12月22日

Thank you so much for the 5-star review, Pusi-Musi team! We greatly appreciate you using our app. Thanks, Kevin

2022年12月4日

Lance was awesome, he went above and beyond and was extremely helpful. He answered all my questions and was very friendly!

BACKYARD BUZZ
美国
1天 人在使用应用
Rivo已回复 2022年12月4日

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. 😊 Much appreciated, Kevin