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Arianne was fast and super helpful! Excited to see this app go to work. Thanks!
Great to hear you found our support helpful and fast! Excited for you to see the app in action. Thanks! 😊
- Kevin & Rivo Team
It was great experience with the app and your support team (Pete)
Delighted to hear you had a great experience with both the app and our support team! Thanks for sharing your positive feedback! 😊
- Kevin & Rivo Team
Listed under the available rewards you can offer was "Commission"; that reward was not available (at least in the free version).
Hi Brian,
I'm sorry for your experience so far using the app. We store credit as a referral reward – which essentially acts as a commission for referring friends, as you can earn credit for every friend you refer. I'm more than happy to set up a referral campaign and the app to function this way for you. I updated our app listing to reflect a more accurate representation of that.
I reached out over email there to help make things right.
Cheers,
James
Just installed it and the customer service rep Abbie was super helpful in guiding us through the set up & giving great value adds. Already loving it!
Fantastic to hear you're off to a great start! Thanks for sharing your experience. We're here to help anytime you need. 😊
- Kevin & Rivo Team
Just getting started on this app, so far I'm very impressed especially with their service. I had a few questions and they not only answered but added value with great suggestions on how to personalize my store!
Thrilled you're enjoying the app and our service! We're here to help make your experience awesome. Let us know if you need anything else!
- Kevin & Rivo Team
Very nice and helpful feedback from Jel!
Thanks for the kind words! 😊 If you need anything else, just let us know.
- Kevin & Rivo Team
The support is amazing. Very helpful. Can't wait to launch and test everything completely out!
Thanks so much for your kind words! We're thrilled to hear you're happy with our support and can't wait for your launch. Best of luck!
- Kevin & Rivo Team
This IS the app! We've searched high and low and THIS one has it all!
Easy to setup & integrate. Very user friendly interface! 10 outta 10 highly recommend. Very helpful & kind support. Jel was so helpful that it made me speechless. This app developer wants everyone to WIN! This feels like the magic all small businesses need! Thank you Rivo!
Wow, thanks for the glowing review! We're overjoyed to hear how much our app and support have helped. Your success is our goal. Thanks for choosing us!
- Kevin & Rivo Team
Tried some of the most reviewed options for the category, Rivo is the most capable. And not only that customer service team is lovely!
Thanks for choosing Rivo! We're thrilled you found it the most capable option and enjoyed our lovely customer service team. Your support means a lot to us! 😊
- Kevin & Rivo Team
this app is the best referral/ loyalty app you can add to your store i have not been using it long but the support has always been there and they are always so helpful and will do anything they can i would definitely recommend
Thank you so much for your kind words! We're thrilled to hear you're enjoying our app and our support team. Your recommendation means a lot to us! 😊
- Kevin & Rivo Team