评论 (2,271)

整体评分
4.9
每个评分等级的数量
  • 96% 的评分是 5 星
  • 3% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2021年12月22日

A cool program that helps keep customers coming back for more. Great feedback !!!
Thank you for A cool program that helps keep customers coming back for more. Great feedback !!!
Thank you

Pusi-Musi
希腊
1天 人在使用应用
Rivo已回复 2021年12月22日

Thank you so much for the 5-star review, Pusi-Musi team! We greatly appreciate you using our app. Thanks, Kevin

2022年12月4日

Lance was awesome, he went above and beyond and was extremely helpful. He answered all my questions and was very friendly!

BACKYARD BUZZ
美国
1天 人在使用应用
Rivo已回复 2022年12月4日

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. 😊 Much appreciated, Kevin

2022年10月23日

Arianne was great customer service agent! Quick, responsive, detailed. She helped get the app interface set up and explained how various programs work.

TheBurpBoss
美国
1天 人在使用应用
Rivo已回复 2022年10月24日

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

2022年3月21日

The customer service is ultimately what made me decide to go with Rivo. For a beginner this was very helpful in getting me started.

Cotton Plus Cream
美国
大约24小时 人在使用应用
Rivo已回复 2022年3月25日

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Cheers, Katherine

2022年1月12日

Awesome! Complete and comprehensive answers to every question asked. Great app, even better support.

Inspiracja
波兰
大约23小时 人在使用应用
Rivo已回复 2022年1月12日

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

2022年4月8日

Has worked perfectly for all of my needs. Betty was quick to respond and super helpful when I needed help.

Grateful Casa
美国
大约23小时 人在使用应用
Rivo已回复 2022年4月8日

Thank you for 5-stars! We appreciate you using our app and leaving positive feedback! Cheers 🥃 to success to you and your business! Best wishes, Kevin

2022年10月12日

Awesome app and really helpful customer service , Abbie from Rivo Rewards went out of her way to help me with setting everything up.

Max and Rosy
南非
大约22小时 人在使用应用
Rivo已回复 2022年10月13日

We are so happy you are enjoying our app and customer service! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

2022年4月1日

First off: Everyone on support has been awesome! In particular Betty, Lance and Pete. All 3 have gone above and beyond to help me set up and sort out our referal program. So we have to be a little akward about how we want to run our referal program and with a little bit of tweaking we have managed to get it working roughly as we wanted. I have tried a number of other apps and very few could I get to a point where I would be comfortable using them long term. There are a number of areas where I would like the Rivo app to be improved and they are being tracked in their Feedback section which is great. I cannot say the same for an number of other apps which are hopelessly behind and/or so restrictive in functionality or exhorbitant in price. Rivo hits the sweet spot functionality and price wise, but the support from support makes me comfortable enough to use this on my store

The Taste Bar
德国
大约22小时 人在使用应用
Rivo已回复 2022年4月1日

Thank you so much for the wonderful review and thoughtful feedback! 🙌 We're so thankful for customers like you, and we greatly appreciate you using our app. Here at Rivo, we always provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Much appreciated, Kevin

2022年3月5日

Lance was super helpful, and COMPLETELY removed my limit, not just doubled it. Rivo's support responded within a minute at 8 AM PST on a Saturday. Very impressed. Thank you, rivo!

HunterVR Merch Store
加拿大
大约22小时 人在使用应用
Rivo已回复 2022年3月7日

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Best wishes, Kevin

2023年2月8日

Abbie was super helpful. I went in with the intention of asking only question. Not only did Abbie address my concern, but she went above and beyond to give me helpful tips. As a newbie to shopify and setting all this up, I am very confused navigating through all this. Abbie was kind, helpful and honest. I hope the entire Rivo team is like Abbie, that would be awesome! Thank you Abbie, YOU ROCK!

One Love Candles
美国
大约22小时 人在使用应用
Rivo已回复 2023年2月9日

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin