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I didn't do 5 stars because I'm new to the app and having minor teething issues but finding the customer support very responsive and helpful so definitely give this app a go if you're looking for a reward program addon
Great starter features for loyalty program.Will have to play with it more to see which options bring best results.
I just started using this app, but my experience is very positive. Abbie in Support was most helpful!
Hey, Joitoyz! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message.
Best regards, Kevin
Easy to use app, and very good for building customer loyalty and receiving their registration, the only negative note is the free service is a little limited
We started this on a pilot basis and early results are encouraging. The support desk (Mica) was very helpful in getting to know about doubts and resolving issues
Thank you for taking the time to leave a review. We're glad that you had a positive experience with our service. If there's anything we can do to improve your experience, please don't hesitate to reach out. We value your feedback and want to ensure that we're providing the best possible service to our customers.
All the best, Kevin
Mary was quick with my request! I wanted to remove the branding from my rewards program and she handled it so quickly. The option to chat with customer support is valuable!
The interaction with the customer support was very helpful.
Kevin here from Rivo! Thank you so much for leaving a review - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? 🙂 We'd love to hear it! 💓
La aplicación bastante útil para mantener a los clientes interesados, me agrada mucho su programa de puntos, he tenido varios que los usan bastante seguido.
Muchas gracias por el comentario! Nuestro objetivo es superar sus expectativas y nos encantaría escuchar sus comentarios sobre cómo podríamos haber hecho de su experiencia una revisión de 5 estrellas. Envíenos un mensaje en cualquier momento. Saludos cordiales, Kevin
I am hoping this app with increase engagement, and purchases. I will let you know in a couple of weeks.
Hey Redemption Candle Company!
Just checking in to see how you are liking the app so far. Our goal is for you and all Shopify merchants to have a 5-Star experience with our apps. Was there anything that you were unsure about or are there any questions that we can help answer?
Feel free to reach out to us at support@boosterapps.com and we would be happy to assist.
Much appreciated, Katherine
Super helpful to put up a full working loyalty & reward program in the shop and also quick support.
It just seems not possible to translate all of the texts to another language.