Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,371)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

October 25, 2023

Abbie was super helpful at getting me setup and pointed in the right direction! A+ support!

Actual Prints
United States
3 months using the app
Rivo replied October 31, 2023

Thank you for your kind words! We're delighted to have provided you with excellent support. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help!
- Kevin & Rivo Team

August 17, 2021

keeps the customers coming back and engaged . easy to use backend, and great looking front end. 5 stars all around.

Kozmik Nails
United States
3 months using the app
Rivo replied August 18, 2021

Thank you so much for the 5-Star review! Your honest feedback means everything to us, and we're glad that you love the app! 🙂 Much appreciated, Kevin

October 20, 2021

Great app to help encourage customers to sign up and earn loyalty points by completing tasks such as following on social media and placing orders. Even the free version is great and has enough features to make it worth your time. Support is fast and helpful with clear communication and quick responses. Customer interaction is clean and smooth with no hassle for them to register whilst giving them incentives you've set to help push them to purchase more.

Alans BMX
United Kingdom
3 months using the app
Rivo replied October 20, 2021

Thank you so much for your detailed and thoughtful review, Alans BMX! 😊 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. We're happy to help out in any way we can. All the best, Kevin

April 22, 2022

Lance was great and very helpful. He managed to help me in a timely manner and got me up and running. Thanks again Lance.

WakeyAF
United States
3 months using the app
Rivo replied April 22, 2022

You are awesome! Thank you so much for the 5-stars and positive feedback. Best regards, Kevin

Edited December 16, 2021

App molto utile, al momento sono contenta per come funziona. L'ho da poco installata vedremo in futuro se sono ancora contenta. L'assistenza veloce nel risolvere i problemi. perfetto!!!

E-CONOMYONE
Italy
3 months using the app
Rivo replied December 16, 2021

Grazie mille per aver scelto la nostra app! Siamo così entusiasti di far parte della crescita e del successo della tua attività! Se hai bisogno di qualcosa, faccelo sapere. Ciao, Kevin

Edited September 10, 2021

Great app, easy to use. Customer service is outstanding! Have really noticed an uptick in repeat buyers,

Aqua & Spark
United States
3 months using the app
Rivo replied September 10, 2021

We're so excited that our app has provided good results for your store in just a short amount of time! ✨ Your review is very much appreciated! Best regards, Kevin

November 16, 2022

Assistenza Fantastica, ti aggiungono funzionalità e sono super disponibili in caso tu abbia bisogno di aiuto.

CalcioShopItalia 24
Italy
3 months using the app
Rivo replied November 16, 2022

Sei così fantastico! Grazie mille per le 5 stelle! Se c'è qualcos'altro che possiamo fare, faccelo sapere in qualsiasi momento. 🌟 Salute, Kevin

March 7, 2023

Very easy to use and lots of options to earn points. Win, win! I worked with Paul again so the help was A1 :-)

A Higher You
United States
3 months using the app
Rivo replied March 8, 2023

We're glad that you're finding our app easy to use and efficient. Thank you for your positive feedback, it means a lot to us.
Much appreciated, Kevin

August 23, 2023

The customer support so far has been great. They are super friendly and took the time to make sure I had all of my questions answered before signing off. Great service so far

Nubian Lane Hat Co.
United States
3 months using the app
Rivo replied August 25, 2023

Thank you so much for taking the time to leave an amazing review! 🙌 We genuinely appreciate your kind words and are glad we could address all your questions and concerns. Thank you for choosing Rivo, and we look forward to providing you with continued excellent service! 👍
- Lea & Rivo Team

March 19, 2021

Very easy to setup, it has everything you need to start a loyalty, rewards program. Customer service is pretty good and fast.

Epika
Australia
3 months using the app
Rivo replied March 23, 2021

Thanks so much for the 5-Star review! 🚀 If you ever need anything we are here any time! Cheers, Katherine