Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,371)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

December 30, 2022

Fabulous! Yaci was so sweet and very helpful, even giving me help with Shopify items as well. I can't recommend RIVO enough!

STEPHEN MICHAEL OLIVER
United States
3 months using the app
Rivo replied January 1, 2023

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

April 29, 2023

Love this app so far, it has made life so much easier on my store, Paul has been a huge help and is very informative.

Madelina & Co
United States
3 months using the app
Rivo replied May 1, 2023

Thank you so much for your positive feedback! It makes our day to hear that our app has been helpful for your store. Don't hesitate to reach out if you have any questions, we're always here to help! - Lea, Rivo Support Manager

June 18, 2021

Application top je la recommande, pour fidéliser les clients avec des points transformable en bon de réduction. C'est top !!!

DRTOP shop
France
3 months using the app
Rivo replied June 18, 2021

Tu es tellement incroyable! 🎉Merci beaucoup pour la critique positive et pour nous avoir recommandé à la communauté Shopify ! Si jamais vous avez besoin de quoi que ce soit, nous sommes toujours là pour vous ! Bravo, Kévin

May 12, 2022

Deze app is echt super fijn en bied mijn klanten een nog leukere ervaring! De ontwikkelaar is goed bereikbaar en helpt je graag verder!

Wasparfum Liefde
Belgium
3 months using the app
Rivo replied May 12, 2022

We zijn zo blij dat je blij bent met onze app en diensten! Hartelijk dank voor de positieve feedback en 5-sterren review! Beste wensen, Kevin

October 19, 2021

Just finished setting up Rivo - an interface you actually enjoy, lots of language and branding customisation options, and excellent customer service.

Bizwitheleni
Greece
3 months using the app
Rivo replied October 19, 2021

Thanks so much for choosing our app! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Always happy to help out any way we can. 😊 Best wishes, Kevin

June 25, 2022

I used this app and I already have gained £300 in sales in the last 2-3 months I've had it for. I have had support from Alex and she has been absolutely amazing help and support

Bug Box
United Kingdom
3 months using the app
Rivo replied June 27, 2022

We're so excited that our app has provided excellent results for your store! 🚀 Thanks so much for the positive feedback, and we are glad you are happy with our customer support. Much appreciated, Kevin

May 2, 2022

This App isn't only awesome on itself, furthermore the support got me some free Pro Plan upgrades while helping me with my problem. They are really just awesome!

LynxUniverse
Germany
3 months using the app
Rivo replied May 2, 2022

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin

October 6, 2022

This is a loyalty app, it's great, It has all the functions you'll need and more, but I don't tend to write a review because an app does what it says. I'm writing a review because I recently moved from another shopping cart, and the move came with loads of problems moving my reward system. The great people at Rivo were able to transfer my 15 year old reward system with well over 3 million outstanding reward points. The team has gone above and beyond to create a loyal customer out of me for years. Every experience with customer service is great. They escalate issues they cant solve immediately, and the team fixes the problem! Give it the 7 day free trial if it you need a loyalty program. This is the team you want to have your back, and understands the needs of an e-commerce store.

Too Cute Beads
United States
3 months using the app
Rivo replied October 6, 2022

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app and for sharing the word about our company. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. ❤️ Much appreciated, Kevin

May 10, 2023

Arianne's customer service alone is worth the use of this app, she was awesome!

Blushing Grace Boutique
United States
3 months using the app
Rivo replied May 11, 2023

Thank you so much for taking the time to leave such a kind review! It's always our pleasure to assist you and ensure you have a positive experience. We appreciate your business and look forward to serving you again soon! - Lea, Rivo Support Manager

July 25, 2023

Completly nice support experience. Very nice and fast resolution, very friendly and helpful, learn a lot with the tips she gave me!

Splenderfy
Peru
3 months using the app
Rivo replied July 28, 2023

Thanks for the kind review! 😊 We're thrilled that you had a great support experience and found our team friendly and helpful. If you need assistance again, just let us know. We're here for you!
- Lea & Rivo Team