Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,371)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

August 31, 2021

it is very easy to install and quite straight forward to use! The support team is very helpful all the time.

OOLIOS Frozen Foods Online Shop
United Kingdom
3 months using the app
Rivo replied September 1, 2021

Thank you for the wonderful review! We are here for you anytime. 😊 Best wishes, Kevin

April 11, 2023

I really like this app a lot very detailed with all the interactive parts of my app. Loved it more for their good customer service especially Abbie giving some good tips on how to improve my store. This app really changed my store presence.

Awalob Stores
United States
3 months using the app
Rivo replied April 11, 2023

Thank you for taking the time to share your positive feedback about our app! We are delighted to hear that you found our app to be detailed and interactive. Our team takes great pride in providing excellent customer service, and we are thrilled that we were able to provide you with helpful tips on improving your store. We are pleased that our app has helped to improve your store's presence, and we hope that it continues to be a valuable asset for your business.
Best wishes, Kevin

January 20, 2023

I love how Rivo works and it's really simple to use, I would 100% recommend. And I appreciate Mica's help and I learned something new, I appreciate the kindness :)

Sugar Kamè
United States
3 months using the app
Rivo replied January 22, 2023

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

April 13, 2023

Amazing customer service and awesome app that does what it needs to do. We where using spreadsheets to monitor and adjust points but this app has made everything easy. Highly recommended!

Biotrium
United Kingdom
3 months using the app
Rivo replied April 13, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and for recommending us to the community!
Best wishes, Kevin

November 18, 2023

Awesome Help!

Kbeauty Canada
Canada
3 months using the app
Rivo replied November 23, 2023

So glad to hear we could help! If you have any more questions or need further assistance, just let us know. Thanks for the review!
- Lea & Rivo Team

May 16, 2023

Paul was a great help, speaking with him resolved alot and his excitement to help e was incredible.

Awesomevapestore
United States
3 months using the app
Rivo replied May 17, 2023

Thank you so much for your lovely review! We take pride in providing friendly and meaningful support to our customers and hope to assist you again in the future! - Lea, Rivo Support Manager

September 25, 2021

Really good rewards system and good customer support. Enough in the free tier to get us started and going for a while.

BlackRoseFitz
India
3 months using the app
February 13, 2023

Arianne is AMAZING with support and provided excellent suggestions along with solving my problem that I had quickly!

YARN'T YOU GLAD
United States
3 months using the app
Rivo replied February 13, 2023

We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to making sure you have everything you need to succeed. Best regards, Kevin

November 26, 2023

Awesome

BamBam
Canada
3 months using the app
Rivo replied November 28, 2023

Thanks for your feedback. We'll keep doing our best to provide you with top-notch experience.
- Lea & Rivo Team

May 9, 2023

Great experience, nice customer service, very professional, goes beyond to help you with your issues. I contacted several times and always with the best response. Thank you!!

Epika
United States
3 months using the app
Rivo replied May 10, 2023

Thank you so much for the kind feedback! We're happy to hear that our support team was able to help you with your concerns. We truly value your business and appreciate your kind words! - Lea, Rivo Support Manager