Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,370)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

January 12, 2022

brill little app running it on 2 of my shops and has already started to help bring customers back to the store

UBAE.store
United Kingdom
3 months using the app
Rivo replied January 12, 2022

Thanks so much for the 5-Star review, UBAE.store! We really appreciate you using the app. 🙌 Best regards, Kevin

April 4, 2023

Very user friendly. Wonderful costumer service, they go above and beyond. I had a couple of problems and they solve them and offered extra advice on things that were important to me and my clients.

Out Designs
Canada
3 months using the app
Rivo replied April 4, 2023

We strive to go above and beyond to ensure our customers are happy with our product and service. We are glad that we were able to solve your problems and provide you with extra advice that was important to you and your clients. If you ever have any further questions or concerns, please don't hesitate to reach out to us. We are always here to help and provide the best possible experience for our users.
All the best, Kevin

January 16, 2023

The support I received when asking a couple of questions was very professional and helpful - it resolved my query easily - would recommend this app.

Eclectopia Gifts and Specialty Homewares
Australia
3 months using the app
Rivo replied January 16, 2023

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

April 12, 2021

Great app. Super easy to set up. The support team is at a high level, always on the line to help, obsolete. I'm super pleased helped me a lot with clients who come back to me

David Toys
Bulgaria
3 months using the app
Rivo replied April 13, 2021

Wonderful! Thanks so much for the positive feedback and 5-star review! We are always available and happy to help anytime. 😊Cheers, Katherine

July 6, 2022

Always helps, straight away. No delay, undivided attention. Helps maximise the full use of the app!!

Crim Wear Co
Australia
3 months using the app
Rivo replied July 7, 2022

We really appreciate the 5-Star review! These reviews make our day here. Thanks, Kevin

January 4, 2023

greatest person I ever had help me get me her socials she is amazing her name is Abby
love this chat system

HeatTheropy
United States
3 months using the app
Rivo replied January 4, 2023

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much! All the best, Kevin

July 12, 2021

The customer service attitude is very good, the reply message is very timely, and the developers have helped us solve the problem very well.

uprettyhair
United States
3 months using the app
Rivo replied July 12, 2021

Thank you so much for the 5-star review! We're always here for you and happy to help! 🙌 Much appreciated, Kevin

July 19, 2022

The support is really swift and on point. Haven't used the app that much yet but getting a good feeling.

Lusso Lifestyle
India
3 months using the app
Rivo replied July 19, 2022

Thanks for the 5-Star review! We appreciate you using the app! 🙂 Best regards, Kevin

February 14, 2022

Great customer service and support! Abbie is the best. The free plan is quite generous with functions and is a good start for a small business like ours. The app is easy to set up. Definitely recommend this app and the team.

EverBloom Garden
United States
3 months using the app
Rivo replied February 14, 2022

We always make sure to provide our customers with the best service possible! 🤩 We're so glad to know that you had a great experience chatting with us, and thank you so much for recommending us to the community! Much appreciated, Kevin

July 12, 2022

Brilliant, App support was excellent. Highly recommend especially to new businesses on Shopify. Download it

Small Pet Supplies UK
United Kingdom
3 months using the app
Rivo replied July 12, 2022

We are so thrilled you are enjoying our app and services! Thank you so much for the positive feedback and for recommending us to the community! 🌟 Much appreciated, Kevin