Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,370)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

April 12, 2023

Paul helped me today and was very responsive and quick, very helpful individual and I recommend the app for doing your loyalty referrals program and especially for the quick responsive customer service.

Sachie Clothing
United States
3 months using the app
Rivo replied April 12, 2023

Our team is dedicated to providing excellent customer service and ensuring our customers have a smooth experience. We appreciate your recommendation, and we're confident that our loyalty referral program will be of great value to your business. Don't hesitate to reach out if you have any further questions or needs in the future - we're always here to help!
Best regards, Kevin

August 23, 2021

Hands down the best experience from a loyalty app. It's customization lets you do anything to suit your brands style while offering things that truly generate more sales.

Sizy
Australia
3 months using the app
Rivo replied August 23, 2021

What a wonderful review! This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 😊 All the best, Kevin

August 13, 2023

Customer Service is A1 and helped me with all my problems and then some!! great team. They helped me with things i didn't KNOW I needed help on lol

Studio Five-Star
United States
3 months using the app
Rivo replied August 18, 2023

Thank you so much for your awesome review! We're thrilled to hear that our support team went above and beyond to assist you. It's always our pleasure to help and provide suggestions! 👍 Thanks again for your kind words! 💙
- Lea & Rivo Team

August 2, 2021

Still testing the the full platform but so far very good, effective and intuitive to use!! THe customer service is also very fast and supportive.

blattglück
Austria
3 months using the app
Rivo replied August 2, 2021

Thank you for leaving a review! We really appreciate you using the app. 😊 If there's anything else we can do, please feel free to reach out at any time! All the best, Kevin

February 26, 2022

Hello I want to give Aroll the Biggest compliment possible! Aroll was Awesome! Aroll immediately reached out to me asking how can he assist me which was a Wonderful surprise!!! Normally the customer has to reach out for assistance! This is a wonderful way to assist customers wow! Aroll was very professional, very knowledgeable, quickly understood what I was experiencing, and immediately took charge and assisted me in a way I will be looking for this high level of support from other companies! I can not find a word to compare to the level of assistance I received from Aroll the closest I could try to come close to is Phenomenal!!! Thank you for having Aroll available to assist me! I appreciate it and is very grateful! Thank you!!!

Vision Your Own Marketplace
United States
3 months using the app
Rivo replied February 28, 2022

Wow! This review made our day! ✨ We're so grateful for customers like you, and we greatly appreciate you using our app. Thank you so much for the wonderful and thoughtful feedback! Here at Rivo, we always make sure to provide our customers with the best service possible! We're so pleased to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Much appreciated, Kevin

June 26, 2021

Super easy to set up and customise to my business needs. Something that I think my customers are going to LOVE too!

Starlight Aromas
United Kingdom
3 months using the app
Rivo replied June 28, 2021

Glad you are loving our app! Thank you so much for the 5-Star review. 🙂 Regards, Kevin

April 13, 2023

She was really great in taking care of my needs and was really patient with me. Also, made sure if i needed to make any changes or not.

KStarr Kreations
United States
3 months using the app
Rivo replied April 13, 2023

Thank you for leaving a positive review! We are thrilled you had a great experience with our support. We always strive to provide exceptional customer service and ensure all of our customer's needs are met. If there is anything else we can do to help, please do not hesitate to let us know.
Best regards, Kevin

August 18, 2021

Pretty useful application and easy to use, has all the features come for free what would you ask for more ?

LADUORA
United States
3 months using the app
Rivo replied August 18, 2021

Excellent! It's music to our ears that you are happy with our app! 🤩 All the best, Kevin

December 15, 2022

Rivo is such a great app! The customer service is so good! I had Abbie as a rep and she made the process so easy to understand and she was extremely helpful! She honestly put me in a better mood! Customer Service A1.

Glazed By Paris
United States
3 months using the app
Rivo replied December 19, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

February 26, 2023

Rivo is a great app and everyone is always helpful. Pete helped me and he was awesome. I have no complaints at all.

God's Child Apparel
United States
3 months using the app
Rivo replied February 26, 2023

We're grateful for your trust in our app and are here to support you in any way we can. If you have any questions or concerns, please don't hesitate to get in touch.
Best regards, Kevin