Reviews (2,354)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.
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So far, so good. The app seems to do everything I need it to. Bryan was a great help when I request an increase in customer limits.
Thanks for your feedback! We're thrilled the app meets your needs. Our support team is always here to assist you. Enjoy using our app!
- Kevin & Rivo Team
Using Rivo for a referrals progam and so far so good. Had some initial issues testing (due to their fraud detection tools I was unaware of), but was able to get some superb customer service from Jel on the support team. She was kind enough to provide a screen recording to validate that everything was working as expected. Looking forward to seeing this help drive loyalty with our customers and brand!
Thanks for your review! Glad to hear our support team could help you navigate those initial bumps. We're excited to see your loyalty program thrive with Rivo!
- Kevin & Rivo Team
Abbie helped me with getting the loyalty rewards set up. Awesome customer service and this will be game changer for our store.
Thrilled to hear that! We're excited to see how the loyalty rewards boost your store. Thanks for the kind words! 🌟
- Kevin & Rivo Team
Support was helpful and patient. Jel went above and beyond to help me out
Thanks for your kind words! We're thrilled to hear our support team could help. If you need anything else, just let us know!
- Kevin & Rivo Team
Great app, has awesome features for the pricing! Thanks especially to Pete for all the help in setting up!
We're glad you're enjoying the app and our features! Thanks for the shout-out to our support team. We're always here to help! 😊
- Kevin & Rivo Team
The support I get from the team is amazing. They are fast with their responses. Pete is amazing. He helped me with my questions and is very nice. Very informative too. I love it. I will be upgrading my plan with them soon.
Thank you for your wonderful feedback! We're delighted you've had a great experience with our support team. Looking forward to serving you even better with our upgraded plan!
- Kevin & Rivo Team
The app is amazing. You can get overwhelmed with all the different features, but the support team is ready to help you very quickly so you don't have to wait at all!
Thrilled to hear you love the app! We're always here to help with any questions about the features. Thanks for the shoutout! 😊
- Kevin & Rivo Team
Thanks for helping me, Pete. The Rivo App is amazing, I like the way it appears on my site. My customers will find the rewards useful. thanks
Thank you for your feedback! We're glad you're enjoying the RIVO App's integration on your site. Your customers will love the rewards!
- Kevin & Rivo Team
Customers love the Rewards, and Rivo customer service was super fast and helpful. Pete from Rivo helped me.
Thrilled to hear you're enjoying our app and had a great experience with our team! Thanks for choosing Rivo!
- Kevin & Rivo Team
Excellent. Pete provides a great service to me and he even help to unlock some feature in the paid-plan for me to test out. Great great service.
So far, I am still testing but I think RIVO is a good app to try, easy interface and nice customer service. Most importantly, the price is reasonable.
We're thrilled to hear you're enjoying RIVO and our service! Thanks for giving us a shot, and we're here to help as you explore more features. 😊
- Kevin & Rivo Team