Reviews (2,354)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

July 16, 2024

THEY REALLY HELP US ON EVERY STEP NOT EVEN RIVO , THEY ALSO HELP ON SHOPIFY.

LUSI APPAREL
India
2 months using the app
Rivo replied July 19, 2024

Thrilled to hear we could help you every step of the way, both with Rivo and Shopify! Thanks for your kind words!
- Kevin & Rivo Team

October 13, 2024

Great customer support

ERA Body Care
United States
27 days using the app
Rivo replied October 15, 2024

Thanks for your feedback! We're glad you had a great experience with our customer support. Here whenever you need us! 😊
- Kevin & Rivo Team

August 26, 2024

Very helpful staff and fast replies.

RAGS
Finland
2 months using the app
Rivo replied August 28, 2024

Thanks for your feedback! We're glad to provide fast help when you need it. Happy to assist anytime!
- Kevin & Rivo Team

July 19, 2024

Bryan was amazing helping me with my store! I highly recommend using this APP !

Crazy-heifer Boutique
United States
About 2 months using the app
Rivo replied July 22, 2024

Thrilled to hear you had a great experience! Thanks for recommending us, and we're always here to help with your store! 😊
- Kevin & Rivo Team

August 7, 2024

So far so good! Abbie was amazing when i chatted in to CS.

Wattsupcustoms
United States
About 1 month using the app
Rivo replied August 9, 2024

Thanks for the kind words! We're thrilled to hear you had a great experience with our customer service. 😊
- Kevin & Rivo Team

October 25, 2024

Abbie was great. Answered all my questions and even gave me some advice on managing my store. I couldn't be happier with the customer service. I would recommend this to everyone that is starting up.

KC Capital Retail Galleria
United States
24 minutes using the app
Rivo replied October 27, 2024

So happy to hear you found our support helpful and got some extra tips for your store! Thanks for recommending us and for the great review! 😊
- Kevin & Rivo Team

November 19, 2024

Supporting team is incredibly valuable. Very attentive, quick responses always and kind. Shoutout to Arianne!

Collecto
United States
About 18 hours using the app
Rivo replied November 21, 2024

Thanks for the shoutout! We're so glad to hear you've found our support team valuable and responsive. We appreciate your kind words! 😊
- Kevin & Rivo Team

November 10, 2024

So far - So good! Support for the initial setup has been fantastic. Paul was extremely helpful and made the process actually enjoyable! Thanks Paul and the team.

Delish Box Co
Australia
21 minutes using the app
Rivo replied November 11, 2024

We're so glad to hear that the setup process was smooth and enjoyable, thanks to our support team! Your appreciation means a lot to us. 😊
- Kevin & Rivo Team

September 9, 2024

very well

ZanyLen
China
2 months using the app
Rivo replied September 10, 2024

Thanks for your review! We're glad to hear that everything is going well. 😊
- Kevin & Rivo Team

July 29, 2024

Great. Always so helpful when I have a question

Matt’s Dugout Sports Cards
United States
2 months using the app
Rivo replied July 31, 2024

Thanks so much for your kind words! We're always here to help if you have any more questions. 😊
- Kevin & Rivo Team