Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,354)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

October 14, 2024

Rivo à un service client très réactif et efficace. Je recommande l'app qui fonctionne très bien :)

Team Nutrition
France
6 months using the app
Rivo replied October 15, 2024

Merci pour votre recommandation et vos aimables mots concernant notre service client ! Nous sommes ravis que notre application fonctionne bien pour vous. 😊
- Kevin et l'équipe Rivo

October 23, 2024

Support was great for set up, especially Abbie! Very pleased with the app. Can't wait to start getting speed!

Fluency Beauty
United States
11 minutes using the app
Rivo replied October 27, 2024

So glad you're happy with the support and the app! Excited for you to see the results—thanks for choosing us! 😊
- Kevin & Rivo Team

Edited August 12, 2024

The help from Paul was prompt and timely. Thank you so much to him and the entire Rivo Loyalty team!!!

INMYZOO
Germany
28 days using the app
Rivo replied August 8, 2024

So glad to hear you had a great experience! Thanks for your kind words—we’re always here to help!
- Kevin & Rivo Team

August 30, 2024

Fast and easy set up. Great support from Jel on the support team in sharing help guides and unlocking useful features for my account. Looking forward to exploring this app more over the next few weeks and driving loyalty/referrals. Thank you!

Barkingham Singapore
Singapore
27 minutes using the app
Rivo replied September 1, 2024

Thanks for your feedback! We're glad the setup was fast and easy and that our support team could enhance your experience. Excited for you to explore more and drive loyalty. Enjoy the app!
- Kevin & Rivo Team

October 22, 2024

Easy to use and friendly customer support.

Nylosi Organics
United States
About 7 hours using the app
Rivo replied October 24, 2024

Glad you find it easy to use and our support friendly! Thanks for the great review. Here to help anytime! 🌟
- Kevin & Rivo Team

July 25, 2024

The customer service is super nice (Arianne) was who I had she was amazing with helping me figure out all my questions and gave me step by step so I knew how even if she did it for me. They are quick to respond and very informative on there site. Look forward to working with them again!

Ophelia Candle Company LLC
United States
About 4 hours using the app
Rivo replied July 29, 2024

Thanks for the awesome review! We're glad we could help and make things clear for you. Can't wait to work with you again!
- Kevin & Rivo Team

July 23, 2024

Pete was great. He helped swiftly with what was needed. Hopeful that we maximize using Riva Loyalty.

Beauty Collective Skincare Australia
Australia
11 days using the app
Rivo replied July 24, 2024

Thanks for the awesome feedback! We're happy to help and can't wait to see how you make the most of Rivo Loyalty. Here’s to your success! 🚀
- Kevin & Rivo Team

September 10, 2024

Just installed it and the customer service rep Abbie was super helpful in guiding us through the set up & giving great value adds. Already loving it!

Verve & Vibe Australia
Australia
33 minutes using the app
Rivo replied September 12, 2024

Fantastic to hear you're off to a great start! Thanks for sharing your experience. We're here to help anytime you need. 😊
- Kevin & Rivo Team

September 11, 2024

Arianne was fast and super helpful! Excited to see this app go to work. Thanks!

Jewell's Jamzz
United States
44 minutes using the app
Rivo replied September 13, 2024

Great to hear you found our support helpful and fast! Excited for you to see the app in action. Thanks! 😊
- Kevin & Rivo Team

June 25, 2024

I must say It is awesome App, and their Customer Care Service is good Specially thanks to Mr. Paul for his kind response.

Confiance Co
Pakistan
4 months using the app
Rivo replied June 26, 2024

We're thrilled that you think our app is awesome! Our customer care team is here to help anytime. Thanks for your kind words! 😊
- Kevin & Rivo Team