Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,354)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

March 23, 2023

Love the app!!! Great features and custom features for a free plan. Pete from chat support was extremely helpful, quick to answer, and very kind! Highly recommend this app.

Two Crafty Gays
United States
About 1 hour using the app
Rivo replied March 24, 2023

We're thrilled to hear that you're enjoying our app and that our custom features have been helpful to you. Thank you so much for taking the time to leave such a positive review and for recommending us!
Much appreciated, Kevin

May 18, 2023

Another great experience with Rivo in just one night. Thank you Abbie for your support and sharing the amazing tip for my store! I feel like every time I contact Rivo I learn something new to enhance my store on areas not necessarily related to services they provide. AMAZING!!! Thank you!!!

Crystal Gaia
United States
About 1 hour using the app
Rivo replied May 18, 2023

Thank you so much for your kind words and review! It's wonderful to hear that our support team was able to help enhance your store. We truly appreciate your business and can't wait to continue to support you on your journey! :) - Lea, Rivo Support Manager

January 11, 2023

The customer service was very good, the communication was very pleasant and the problem was solved very quickly. I really recommend it. I am a Chinese seller, and I really recommend you to use this.

Crystal Wholesale USA
China
About 1 hour using the app
Rivo replied January 11, 2023

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

December 19, 2021

Seems to provide more than other apps for the Free version, and the paid versions are cheaper. Looks nice and will be helpful in boosting sales.

Empowered Life Apparel
United States
About 1 hour using the app
Rivo replied December 20, 2021

We work hard in creating apps that are easy and quick to install but most importantly, boost your sales! 🚀 Thank you so much for the 5-star review! Much appreciated, Kevin

March 17, 2021

I have verified the functionality and it has nice features and works well. Thank you for this free app.

NYDHI RETAIL STORE
United States
About 1 hour using the app
Rivo replied March 23, 2021

Thanks for the 5-Star review! 🤩Best wishes, Katherine

July 5, 2023

Just amazing. I tried installing other loyalty app for my store but it won't install and i spent a lot of time trying to fix installation related problems. Rivo was super easy. installed quickly, configured in minutes and launched within hours.

Support is super responsive and helpful

OLYOLY
United Arab Emirates
About 1 hour using the app
Rivo replied July 6, 2023

Thanks for the amazing review! 🙌 Our support team is always here, ready to lend a helping hand 🤝 Let us know if you need anything else.
- Lea & Rivo Team

March 13, 2023

Just downloaded the app and it seems to work great so far. The set-up is simple to follow and when I needed some help, Abbie, jumped right in and straighten things out for me. Abbie also gave me feedback about my website which was beyond her call of duty. I love it when people go out of their way to help. Thanks Abbie, and thanks Rivo.

Nahl Gifts
Singapore
About 1 hour using the app
Rivo replied March 13, 2023

We appreciate your business and are thrilled to see you using our app. Our team is here to help you every step of the way. If you have any further questions or concerns, please feel free to contact us.
Best regards, Kevin

December 29, 2022

Pete was great to work with! He help me out with not only the app but also with some tips on my Shopify page! He goes above and beyond and you can tell he is passionate about his job which helps me to do what I am passionate about.

Another Way Boutique
United States
About 1 hour using the app
Rivo replied December 29, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

November 1, 2022

I use Rivo's other apps and have been happy, so I'm expecting more of the same with this. Great customer service!

Fundamental Magick
United States
About 1 hour using the app
Rivo replied November 2, 2022

Wonderful! 🎉We greatly appreciate you using our apps, and we are always here anytime you need us. Thank you so much for the positive feedback! All the best, Kevin

June 26, 2022

Just signed up and haven't used the app's features yet, but I am at least pleased with how easy it was to set-up and the awesome assistance I received from Vicky to make sure I was set up for success!

SoulstarStyles.com
United States
About 1 hour using the app
Rivo replied June 27, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin