Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,354)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

November 8, 2024

great customer service experience with Bryan

CHOCOLATE DELIGHT
United States
About 1 hour using the app
Rivo replied November 11, 2024

Thank you! We're thrilled you had a great experience with our customer service. 😊
- Kevin & Rivo Team

July 4, 2024

Arianne was super helpful with helping me finish getting my setup completed. She even went as far as helping me with something I didn't even know was a thing (Favicons). Highly recomend this app. Very cool app and excellent customer service!

Yum At Hart
United States
1 day using the app
Rivo replied July 8, 2024

Thanks for your review! So glad we could help with your setup and introduce you to favicons. Appreciate your recommendation! 😊
- Kevin & Rivo Team

May 30, 2024

Just getting started on this app, so far I'm very impressed especially with their service. I had a few questions and they not only answered but added value with great suggestions on how to personalize my store!

FarmWise
United States
5 months using the app
Rivo replied June 3, 2024

Thrilled you're enjoying the app and our service! We're here to help make your experience awesome. Let us know if you need anything else!
- Kevin & Rivo Team

October 13, 2024

Ravis de mon échange avec ariana

La Fabrique A DeDeuh
France
Over 2 years using the app
Rivo replied October 14, 2024

Merci pour votre retour ! Nous sommes ravis d'apprendre que vous avez eu une excellente expérience avec notre équipe d'assistance. Nous sommes là quand vous avez besoin de nous ! 😊
- Kevin et l'équipe Rivo

October 13, 2024

Good Experience.

Hamaraproduct
India
About 11 hours using the app
Rivo replied October 14, 2024

Thanks for sharing your experience! We're glad it was a good one. Here if you need anything else! 😊
- Kevin & Rivo Team

Edited August 19, 2024

The customer service is really helpful and patient! Especially Paul

Celebritips
United States
About 1 month using the app
Rivo replied July 11, 2024

Thank you! We're here to help anytime you need assistance.
- Kevin & Rivo Team

July 8, 2024

Been helpful. Good experience so far.

Lumos Lineage
United States
26 days using the app
Rivo replied July 10, 2024

Thank you! We're thrilled you've had a good experience so far. Let us know if there's anything else we can assist you with!
- Kevin & Rivo Team

July 5, 2024

Customer service with Jel was amazing!

The Natural Lather
United States
5 months using the app
Rivo replied July 8, 2024

Thanks so much! We're thrilled you had a great experience with our customer service team. Your feedback is truly appreciated! 😊
- Kevin & Rivo Team

May 25, 2024

I am mainly writing to thank (Jel) for they excellent support through the online chat. They did what I asked them and went beyond that by giving me tips on how to improve my store. I am still new to all this so all the help will be very much appreciated. Thanks (Jel) for being such a professional customer support rep. The app is good also.

Ikigai Forge
United States
4 months using the app
Rivo replied May 27, 2024

Delighted to hear you found our support helpful! We're here to assist and share insights. Wishing you success with your store journey!
- Kevin & Rivo Team

October 22, 2024

Bryan was so helpful! he helped me receive amazing free benefits and so quickly too.

Divine Jiu Jitsu
United Kingdom
9 minutes using the app
Rivo replied October 24, 2024

Thrilled to hear we've helped you snag those benefits swiftly! Thanks for sharing your experience. Here whenever you need more help! 🌟
- Kevin & Rivo Team