Reviews (2,233)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants report significant improvements in sales and customer engagement, with effective loyalty and referral programs aiding long-term growth. The app is affordable, with a robust free plan ideal for startups and small businesses. It's user-friendly and easy to set up, even for non-tech-savvy merchants. Customizable options for loyalty programs, pop-ups, and reviews help maintain brand consistency. Features include dynamic pop-ups, effective loyalty programs, and seamless integration of customer reviews. The support team is highly praised for being responsive and helpful, with specific mentions of team members for exceptional service. The app is reliable, with smooth integration with Shopify and minimal issues reported.
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Easy to setup, and lots of features to make it your own. The free plan is good to try without committing, give it a go! Customer support (Jel) was very helpful when I had any problems and are quick to respond!.
Thanks for the feedback! We're glad you enjoyed the setup and our support. Happy to help anytime! 😊
- Kevin & Rivo Team
I'm excited to give Rivo a try. So far, the service has been great. I'm eager to hear what customers think.
Thanks for your kind words! We're thrilled you're excited to try Rivo. Can't wait to hear what your customers think. 😊🚀
- Kevin & Rivo Team
Paul was very Patient in helping me solve my issue it was like having my very own personal tech assistance even though the problem was not related to his software but a newbie error on my part he stayed with me till we figured it out
We're always here to help, no matter the issue! Thanks for the shout-out to our patient support team. Glad we could assist you! 😊
- Kevin & Rivo Team
Great service with Abbie! Went above and beyond to test out our website and help me set up the loyalty program.
Thanks for the review! We're glad to help you set up the loyalty program and appreciate your kind words about our service. 😊
- Kevin & Rivo Team
Great app! The support is excellent! Tried different loyalty apps before, but this is definitely by far the most flexible one and most likely suitable for many different kinds of loyalty programs.
Thanks for the fantastic review! We're thrilled our app meets your loyalty program needs so well. Here to support you anytime!
- Kevin & Rivo Team
I have only just begun using the Rivo app for my website, so I cannot really speak to the app itself. The customer service, however, absolutely TOP NOTCH! Arianne answered my questions and helped to make sure I am set up and ready to rock with Rivo on my Shopify store.
I will absolutely reach out if I need anymore help in the future as it has been a wonderful experience so far.
Thanks for the kind words! We're glad our support could help you get started. We're here for you anytime—enjoy using Rivo on your Shopify store!
- Kevin & Rivo Team
So far, so good. The app seems to do everything I need it to. Bryan was a great help when I request an increase in customer limits.
Thanks for your feedback! We're thrilled the app meets your needs. Our support team is always here to assist you. Enjoy using our app!
- Kevin & Rivo Team
So far so good. Customer support is fast.
Great to hear! We're glad you're finding our customer support fast and helpful. Thanks for the feedback! 😊
- Kevin & Rivo Team
great support just to get started... We are excited to be working with Rivo and even more excited with the customer support! Abbie quickly and clearly answered our questions.
Thrilled to have you on board and excited to hear our support team could assist you so well! We're here whenever you need us. 😊
- Kevin & Rivo Team
THEY REALLY HELP US ON EVERY STEP NOT EVEN RIVO , THEY ALSO HELP ON SHOPIFY.
Thrilled to hear we could help you every step of the way, both with Rivo and Shopify! Thanks for your kind words!
- Kevin & Rivo Team