Reviews (2,246)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.
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Great app! The support is excellent! Tried different loyalty apps before, but this is definitely by far the most flexible one and most likely suitable for many different kinds of loyalty programs.
Thanks for the fantastic review! We're thrilled our app meets your loyalty program needs so well. Here to support you anytime!
- Kevin & Rivo Team
THEY REALLY HELP US ON EVERY STEP NOT EVEN RIVO , THEY ALSO HELP ON SHOPIFY.
Thrilled to hear we could help you every step of the way, both with Rivo and Shopify! Thanks for your kind words!
- Kevin & Rivo Team
It's a great app.And the support is also great!!
Thanks for the great review! We're happy to hear you love the app and our support. 😊
- Kevin & Rivo Team
So far, so good. The app seems to do everything I need it to. Bryan was a great help when I request an increase in customer limits.
Thanks for your feedback! We're thrilled the app meets your needs. Our support team is always here to assist you. Enjoy using our app!
- Kevin & Rivo Team
I normally do not provide reviews for companies, or products unless they stand out and I will say Arianne at RIVO provided the best new customer onboarding experience. She quickly answered my questions, took ownership on getting my system setup quickly and correctly.
Without this engagement, I would have likely uninstalled their application. Congrats to Arianne and RIVO for having such a great customer onboarding team.
All the best.
Thanks for sharing your awesome experience! We're thrilled to hear our onboarding team made such a positive impact. Welcome to RIVO!
- Kevin & Rivo Team
Customer service is the best. If you have any request they make sure you are taken care of.
Thank you for the kind words! We're here to make sure you're always taken care of. 😊
- Kevin & Rivo Team
Thanks to Paul make our works more easy and smoothly. This app such a good additional for your website and makes your website step ahead!
We're delighted to hear our app is making your work smoother and advancing your website! Thanks for the fantastic feedback! 😊
- Kevin & Rivo Team
Bryan was amazing helping me with my store! I highly recommend using this APP !
Thrilled to hear you had a great experience! Thanks for recommending us, and we're always here to help with your store! 😊
- Kevin & Rivo Team
Dan in the support team was great today solving a code and design issue - very responsive, efficient and knowledgeable. All sorted, thank to him!
We're excited to support you through your integration with Rivo! Thanks for your kind words, and we look forward to seeing your business grow. 😊
- Kevin & Rivo Team
Chat support was very helpful!
Happy to hear our chat support was helpful! Thanks for letting us know. We're here whenever you need us!
- Kevin & Rivo Team