Rivo: Loyalty & Referrals

Name: Rivo: Loyalty & Referrals
Brand: Rivo
Rating: 4.9 (2179 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.9 (2,179)
Developer: Rivo

View demo store

See why brands choose Rivo to power their loyalty & referral programs

Hey! Stuart here, founder of Rivo. I built this company based on the fact that other loyalty solutions were not improving their products, and their prices kept on rising. We ship product updates every week, using Shopify's latest tech built for 2024. We also have a world class customer success team who focus on one thing... driving your actual retention metrics. See you inside the app - we're happy to help any time!

A fully customizable loyalty and referrals platform, that moves your metrics.
Built for fast growing DTC brands
24/7 world class live chat support (Check out our reviews)
Instantly integrates with your stack. Klaviyo, Gorgias, Postscript, etc.
Need more? Unlock full customization with the Rivo Developer Toolkit

Highlights: Popular with businesses in United States; Use directly in Shopify admin; Works with the latest themes

Languages

English

Works with

Shopify Flow, Shopify POS, Checkout, Klaviyo, Gorgias, Postscript, Attentive, Sendlane, Skio

Pricing

100% FREE FOREVER

Free

[COMPARE OUR FREE PLAN TO OTHERS]
Up to 200 monthly orders
Loyalty Points Program
Ways to earn and redeem
Branding
Automated Email Campaigns

Scale

$49 / month

Pay as you go pricing. $49/pm for stores with an order volume of 400 orders/pm. See pricing for all order ranges.

ACCESS TO ALL FEATURES
Dedicated Loyalty & Referral Page
Advanced Branding (Custom CSS + Fonts)
VIP Tiers
Points Expiry
Analytics

7-day free trial

Plus

$499 / month

Unlimited orders and no limits

Checkout Extensions
Custom Integrations (eg: Klaviyo events)
Advanced Analytics
Rivo Developer Toolkit
Add priority or concierge support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (2,179)

Overall rating

4.9

Counts per rating level

96% of ratings are 5 stars
2.1K
3% of ratings are 4 stars
64
1% of ratings are 3 stars
13
0% of ratings are 2 stars
3
0% of ratings are 1 stars
10

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement quickly, often seeing results within the first 30 days. They value its cost-effectiveness, flexible pricing, and features like customizable pop-ups and loyalty programs. The app is noted for its user-friendly interface, easy setup, and seamless Shopify integration. Customer support is frequently praised, with specific team members mentioned for their exceptional help.

Edited August 12, 2024

(Updated Review 8/12)

Rivo is a great app at an affordable price. We had a hiccup in the past, but they sincerely took ownership of the problem and made it right. Don't pass on Rivo, your customers will thank you.

Sky High West Chester

United States

About 2 years using the app

Rivo replied August 9, 2024

Hey Brandon,

I'm so sorry for your experience with support. I can see you were waiting a few days for a response. Regarding the actual page load on mobile – I believe this is now resolved.

I sent you over an email to help make things right there.

Cheers,
James

August 17, 2024

I love this app! I have tested pretty much all the loyalty apps available for Shopify, and this is by far the best. Even better is the awesome customer service. Jel was very helpful today and upgraded my account for free! Now that's service!

Simon's Collectibles

United Kingdom

5 months using the app

Rivo replied August 19, 2024

So glad to hear that, thank you! We're thrilled you love the app and our service. Enjoy your upgrade! 😊🎉
- Kevin & Rivo Team

June 12, 2024

Using Rivo for a referrals progam and so far so good. Had some initial issues testing (due to their fraud detection tools I was unaware of), but was able to get some superb customer service from Jel on the support team. She was kind enough to provide a screen recording to validate that everything was working as expected. Looking forward to seeing this help drive loyalty with our customers and brand!

ClearFur

United States

11 months using the app

Rivo replied June 14, 2024

Thanks for your review! Glad to hear our support team could help you navigate those initial bumps. We're excited to see your loyalty program thrive with Rivo!
- Kevin & Rivo Team