Rivo: Loyalty Program, Rewards
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See why brands choose Rivo to power their loyalty, rewards & referral programs
Hey! Stuart here, founder of Rivo. I built this company based on the fact that other loyalty solutions were not improving their products, and their prices kept on rising. We ship product updates every week, using Shopify's latest tech built for driving loyalty & rewards in 2024. We also have a world class customer success team who focus on one thing... driving your actual retention metrics. See you inside the app - we're happy to help any time!
- A fully customizable loyalty and referrals platform, that moves your metrics.
- Loyalty, Rewards & Referrals built for fast growing DTC brands.
- 24/7 world class live chat support
- Instantly integrates with your stack. Klaviyo, Gorgias, Postscript, etc.
- Need more? Unlock full customization with the Rivo Developer Toolkit
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Shopify POS
- Checkout
- Customer accounts
- Shopify Flow
- Klaviyo
- Gorgias
- Postscript
- Attentive
- Fuego
- Status
Categories
Pricing
100% FREE FOREVER
Free
- [COMPARE OUR FREE PLAN TO OTHERS]
- Up to 200 monthly orders
- Loyalty Points Program
- Ways to earn and redeem
- Branding
- Automated Email Campaigns
Scale
$49 / month
Pay as you go pricing. $49/pm for stores with an order volume of 400 orders/pm. See pricing for all order ranges.
- ACCESS TO ALL FEATURES
- Dedicated Loyalty & Referral Page
- Advanced Branding (Custom CSS + Fonts)
- VIP Tiers
- Points Expiry
- Analytics
7-day free trial
Plus
$499 / month
Up to 2,500 orders per month. Over that? Tap "See all pricing options" below to get a custom quote.
- Checkout Extensions
- Custom Integrations (eg: Klaviyo events)
- Advanced Analytics
- Rivo Developer Toolkit
- Add priority or concierge support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (2,549)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and sales through its loyalty and referral programs. They appreciate its user-friendly interface, easy setup, and features like tiered programs and POS integration. The customizable rewards options are effective in personalizing customer experiences. Merchants also value the responsive customer support and the app's stable performance and seamless Shopify integration. Educational resources like tutorials are also beneficial.
I have been a customer for over 2 years now. Each time I have contacted their support for our business they were pleasant, kind, and super helpful. I recently updated my stores website and had some glitches with our rewards platform, Pete was super helpful and patient as I was confused with the steps to take. If you need an app that is straightforward with great customer service this is the one! Love it so far!
So glad to hear you’ve had a great experience with us for over 2 years! Our team loves helping you navigate any hiccups. Thanks for the awesome review and your continued support!
- Kevin & Rivo Team
We have been using Rivo for just about a year now across both of our websites. We have been so happy with the Loyalty program, it's setup, and it's response from our customers!
We had a small issue with our page displaying that made us reach out to the customer service chat, and Arianne was incredible!!! She narrowed down the problem (it was a code issue that seems to have been edited somehow over the last year ... ). She was such a pleasure to deal with, fixed it right away, and was beyond helpful.
Based on this customer service alone I would recommend Rivo to anyone looking for an in-depth Loyalty and Referral program!
Thank you so much for the amazing feedback! We're thrilled to hear that the Loyalty program has been working well for you across both websites. Our team is always here to help, and we're so happy we could resolve the issue quickly. Your recommendation means the world to us!
- Kevin & Rivo Team
I have been super impressed with Rivo. I have tried all of the regulars out there after being in business for 17 years. Rivo has had the easiest integration, easiest team to work with and no hidden fees or bogus ways to upcharge you. It's straightforward, stable and it just works- which has actually been super hard to find.
The UI for the store owner is easy and their support is super responsive
Fantastic! We're thrilled that Rivo has made such a positive impact on your business. Our goal is to keep things simple, reliable, and transparent, so it's great to know that’s resonating with you. We’re always here to help – don’t hesitate to reach out!
- Kevin & Rivo Team
Support
App support provided by Rivo.
Resources
Launched
January 18, 2021 · Changelog
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