TYDAL Product Reviews App , 2.083 anmeldelser
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Customer service is rapid and friendly, would defo recommend the app! Seems easy to use especially with the tutorials and customer service.
Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin
Rivo Saved my time in many ways, and customers love using discount codes for purchases. Their customer service is the fastest I ever see. Thank you again, and keep it up. Recommended for people without any experience of coding and small businesses
Thank you so much for taking the time to leave such a positive review about our company! We're thrilled to hear that our platform has saved you time and provided your customers with an easy way to use discount codes. We take pride in providing exceptional customer service, and we're delighted to know that you found our team to be the fastest you've ever seen. Your recommendation to others means a lot to us, and we appreciate your kind words about our product being suitable for those without coding experience and small businesses. We'll keep doing our best to ensure that Rivo continues to meet your expectations. Thank you again for your support!
All the best, Kevin
This app is great, they make it super easy for small businesses and people starting out. The live chat is 5 stars, they provided me with alot of general shopify tips and tricks i didnt know!
Thank you for your positive feedback about our app and services. We're always looking for ways to improve and provide our customers with the best possible experience. May I kindly ask what we could have done better to earn a 5-star rating from you? Your feedback is important to us, and we appreciate any suggestions you may have to help us improve our app and services. Thank you for taking the time to share your thoughts with us.
Best regards, Kevin
My review is for Betty, the agent who helped me. She was fantastic! Friendly, warm, and engaging. I never felt rushed while she guided me through several issues. One issue could not be resolved, but that was no fault of her at all. It was just a minor limitation with my chosen them. If all the customer service reps are like her, then I will be referring everyone to Rivo. And if they are not like her, I suggest she gives some training classes. :) Thank you so much, Betty!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
I've just installed the app. Simple and easy. Friendly customer support. Abbie was amazing and helpful.
Thanks so much for choosing our app! If you have further questions, please feel free to reach out to us anytime. We are always here and happy to help. 😊 All the best, Kevin
I just downloaded the app and had some issues with initial setup, but support was great and that helped me a lot. However, the app doesn't have 2 features that are very important to me (a way to customize colors in the review request emails, plus a way to stop those emails from sending to my wholesale customers who already get a review request on the platform where they purchase from me wholesale), so I ended up deleting the app.
It is a wonderful application with easy navigation and good design. Betty was very helpful and reactive !
Thanks for the 5-Star review! 🌟 We greatly appreciate you using the app. Best regards, Kevin
very good alternative to other expensive photo reviews app ! good support and it's totally free, thank you for saving my life
Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you choosing our app and if you ever have any questions or if we can help along the way, feel free to contact us anytime! Cheers, Kevin
I'm launching a new online store. If you want something super easy to use, you can't go wrong with this app. Also, super friendly chat. Simple to customize.
We love helping new businesses and truly appreciate you using our app! Thank you so much for the positive feedback and 5-star review! Best regards, Kevin
Lance did a very good job at answering all the questions I had about how to edit the review widgets and he also told me about the favicon which was such a good suggestion! The app should add a feature to reply back to reviews that way the brand can engage more with its customers.
These are excellent suggestions! Your review is essential in helping us improve the app, and I have sent over your feedback to our product team. If there's anything else you would like to add, just let us know. 🙂 Thanks, Kevin