TYDAL Product Reviews App

TYDAL Product Reviews App

Built for Shopify

Anmeldelser (2.286)

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 97 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
2. november 2022

Great app to use and speedy support! The customer service team helped with the setup of the app and any other questions we had.

Dublin Cleaner
Irland
42 minutter bruger appen
TYDAL svarede 3. november 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

1. januar 2023

I have just set up the Rivo product reviews App for my store and it was very easy. At the same time, the support was very helpful

Minipster
Danmark
42 minutter bruger appen
TYDAL svarede 1. januar 2023

Perfect! 🙌 Thank you so much for the 5-stars and positive review! Cheers, Kevin

Redigeret 9. december 2022

Yaci was hands down the most helpful rep that I have encountered since creating my store. Her feedback was helpful, relevant and needed! She helped me beyond what I asked her for and I am so grateful!

Eccentric Purses and Accessories
USA
42 minutter bruger appen
TYDAL svarede 11. december 2022

We're so pleased that you like our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

13. februar 2023

Arianne was awesome! She answered my questions and sent me the info I needed! Just launching my online shop and this is exactly what I was looking for to provide reviews.

Swon & Company
USA
37 minutter bruger appen
TYDAL svarede 13. februar 2023

We appreciate your business and want to make sure we're meeting your needs to the best of our ability. Are there any areas you think we could improve upon to receive a higher rating in the future? Please let us know, and we would be happy to accommodate. All the best, Kevin

21. maj 2023

I uninstalled this rivo review app and deleted the widgets but "empty stars" and "write a review" message stays there on my product page. i don't know how to get rid of that now, i might have to build the whole product page again because of this bug

Onto Ease
Storbritannien
39 minutter bruger appen
TYDAL svarede 21. maj 2023

Hi Muzzammil,

This is Lea from Rivo! Thank you for bringing this to our attention and we're sorry for any inconvenience this has caused. We're happy to let you know that we have already removed the left-over codes from our app. You can rest assured that the issue has been fixed. We'd like to make this right and offer additional support. Please feel free to reply to our email thread or reach out to me directly at lea@rivo.io we'd love to offer any help we can.

Cheers,
Lea

29. november 2022

Abbie helped me out again and she provide the best customer service ever!!! app definitely easy to use and with many useful features, probably on of the best apps on the Shopify store! thank you so much for replying me so fast and assisting me in the best way possible!

Niche Perfume Decants
Italien
39 minutter bruger appen
TYDAL svarede 29. november 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

Redigeret 14. december 2022

It was a wonder working with Yaci and her support team. She was fast, helpful, and extremely proficient in using memes in her messaging XD.

bingltd
USA
38 minutter bruger appen
TYDAL svarede 14. december 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best regards, Kevin

18. november 2022

Mica hat mir super geholfen und mir noch einen extra Tipp gegeben, wie mein Shop verbessert werden kann.

vibrant flair
Tyskland
38 minutter bruger appen
TYDAL svarede 18. november 2022

Schön, dass Sie mit unseren Dienstleistungen zufrieden sind. Vielen Dank für die 5 Sterne und lassen Sie uns wissen, ob wir noch etwas tun können, um zu helfen. Tschüss, Kevin

4. november 2022

Customer support is excellent. Fast and knowledgable. The app is so easy to use. User interface is excellent as well

REBELLIVN
USA
38 minutter bruger appen
TYDAL svarede 4. november 2022

It's music to our ears that you are happy with our customer support! Thank you so much for the positive feedback and 5-star review! Much appreciated, Kevin

9. januar 2023

So quick and helpful on the setting phase.
Ready to use dashboard and lot of settings, now waiting for new reviews :)

Spiny.it
Italien
37 minutter bruger appen
TYDAL svarede 9. januar 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin