TYDAL Product Reviews App

TYDAL Product Reviews App

Anmeldelser (3.400)

Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 97 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
6. januar 2023

The support is amazing! I chatted with the lovely Jel and she was so much help even advised me on changes to my website that had no relation to the Rivo app! You can remove the branding so the app does not show with the reviews, send automated emails to customers after 14 days of fulfilment and in honesty I can't believe the app is free

MINKLASHESDURHAM
Storbritannien
25 minutter bruger appen
TYDAL svarede 8. januar 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

27. januar 2023

Jel helped me with so many things. She suggested things I didn't even think about. Unbelievable customer service. Thanks for the help.

KandlesByKyle
USA
25 minutter bruger appen
TYDAL svarede 30. januar 2023

Wonderful! Thanks so much for the 5-stars! 🌟 Cheers, Kevin

10. november 2022

Yaci helped me remove your logo. She was pleasant to chat with. And helped me with all my questions. I wish all customer help was like her!

Designs N' Moore
USA
25 minutter bruger appen
TYDAL svarede 10. november 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

29. maj 2023

Uninstalled the app then the review widgets stayed. These leftover codes are literally impossible to delete

Silkys
Ungarn
Cirka 13 timer bruger appen
TYDAL svarede 29. maj 2023

Hi Levente,

Lea from Rivo. Thank you for bringing this issue to our attention. I'm really sorry to hear about the trouble you are having with leftover code.
We would love to offer our assistance to help resolve this issue for you as quickly as possible. I've reached out to your email to get to the bottom of the issue.
You can reply to the initial thread we reached out from or send me an email at lea@rivo.io.

We look forward to hearing back from you soon.

Warm regards,
Lea

28. februar 2023

Where do I start? From the start, I was greeted by Pete. (An Amazing Soul to Say the Least.) He helped me get my store up and running with their Amazing App (Customer Service: Out of this world), and even gave me tips on how to Better Our Store. Thank You So Much, Pete!! M-H

The Must Haves
USA
24 minutter bruger appen
TYDAL svarede 28. februar 2023

It's always a pleasure to hear that our services meet your expectations! We take pride in delivering high-quality work and providing excellent customer service. Thank you for choosing us!
Much appreciated, Kevin

Redigeret 14. januar 2023

this app is the best super easy to use and the customer service is super fast i removed the powered by trademark and ABBY from customer service went above and beyond she did it for free and also showed love to my social media and gave me great suggestions for my website im nothing but grateful I was connected to Abby!!

Kat Love Fashion
USA
24 minutter bruger appen
TYDAL svarede 16. januar 2023

What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks, Kevin

8. november 2022

Sie sieht bis jetzt gut aus. Wie sie dann später tatsächlich funktioniert, werde ich sehen, wenn mein Shop online ist. Mitarbeiter freundlich & hilfsbereit

Miss Kunterbunter
Tyskland
24 minutter bruger appen
TYDAL svarede 8. november 2022

Genial! Vielen Dank für die 5 Sterne! 🌟 Prost, Kevin

15. februar 2023

Fantastic app and amazing customer service, highly reccomend this app! Pete was so easy to deal with and made the onboarding process a breeze!

ReadingswithKR
Australien
24 minutter bruger appen
TYDAL svarede 19. februar 2023

We're thrilled to hear that you're enjoying our app and services and that you're willing to recommend them to others. Thanks, Kevin

17. marts 2022

trop serviable personne très agréable application au top , merci de votre aide ......................................................................................................................

Carleen Hanel
Frankrig
24 minutter bruger appen
TYDAL svarede 18. marts 2022

Merci beaucoup pour les 5 étoiles! Si vous avez des questions ou si nous pouvons vous aider en cours de route, n'hésitez pas à nous contacter à tout moment. Heureux d'aider de toutes les manières possibles. 😊 Bravo, Kévin

26. maj 2022

Great experience using the app so far! Received help from Lance who was beyond amazing and very very helpful! Looking forward to continuing to utilize this app as my store grows.

info-7579
USA
24 minutter bruger appen
TYDAL svarede 26. maj 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and excellent 5-star review! Feel free to reach out to us anytime if you have further questions or if we can help along the way. 😊 All the best, Kevin