TYDAL Product Reviews App , 2.139 anmeldelser
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Very quick, I got an answer before I could go to even do something else, along with the support I received, it was very professional, easy and quick.
Thanks for the kind review! Happy to hear you had a great experience with our support. Making things easy and quick is what we aim for. Thanks a lot for sharing your feedback! 😊
- Lea, Rivo Support Manager
Amazing support from Paul, which was very knowledgable and polite. He took care of things in a matter of 2-3 minutes. Well done Paul and the Rivo App team!
Thank you for your excellent review! We take pride in our knowledgeable and polite team members who strive to resolve issues efficiently. Thank you for choosing our app and please let us know if there's anything else we can do. - Kevin
This app is amazing! It has all the features I need and more. It's user-friendly and works flawlessly. Plus, the customer service is fantastic. They responded quickly and resolved my issue in no time. Highly recommended!
Thank you so much for taking the time to leave us a review! Our team works hard to make sure our apps are user-friendly and has all the features you need. We really appreciate your recommendation and hope you continue to enjoy using our app! - Lea, Rivo Support Manager
The app was fairly easy to install and set up, the more complex parts they have a chat feature and the support team member (Arianne) who i spoke to is phenomenal very speedy response and got everything set up the way i needed it, highly recommended
Thanks for the feedback! Glad to hear that you found our app easy to install and set up. Our team works hard to provide excellent support, and we're thrilled that we were able to help. We appreciate your recommendation!
- Lea & Rivo Team
Amazing and quick support! She even helped me with other things about my website! Felt taken care of :)
Thank you so much for your awesome review! 😊 We're thrilled to hear that our team could provide you with quick support. We're glad you felt taken care of. Let us know if there's anything else we can assist you with in the future! 👍
- Lea & Rivo Team
My experience with Rivo has been great! Paul, in customer service, was really nice & helped me out a lot with the widget & solved my inquiry.
We're thrilled to hear that you've had a great experience with Rivo! 🎉 We're glad we could solve your inquiry. Thanks a bunch for your kind words! 💙
- Lea & Rivo Team
Support is spot on, Pete helped me instantly and solved my problem right there, hope they continue to do so :)
Thanks for the awesome feedback! 😊 So glad our team could assist you and fix your issue. 🎉 We're committed to providing great support for our customers and are here for you if you need help with anything else!
- Lea & Rivo Team
They are very fast to solve any problem...and they always add new suggestions....I like it and truly recommend it!
Thank you for the awesome review! We're thrilled to hear that we've been able to solve your concerns quickly and provide new suggestions. 😊 We truly appreciate your recommendation! 🙏
- Lea & Rivo Team
Rivo was my favourite reviews app anyway and yet Jel was the most helpful person I have ever spoken to on any shopify app when I needed support. Wish I could give 6 stars, thank you!
Super grateful for your kind words! We're glad our team was able to help. Thank you so much for sharing your experience 🙌
- Lea & Rivo Team
Easy setup and fast response. Jel was excellent, and she took great care of me. She answered questions and even pointed out a small detail that I missed.
So glad to hear that our setup was a breeze for you and that our support team provided top-notch service! We appreciate your kind words and hope to assist you in any way we can. 🙌
- Lea & Rivo Team