TYDAL Product Reviews App

TYDAL Product Reviews App

Built for Shopify

Rezensionen (2.344)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 97 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 0 % der Bewertungen sind 1 Sterne
21. Mai 2022

L’app è stata molto semplice da usare e mi sono trovato finora bene. L’assistenza è pronta ad aiutarti ed é molto gentile.

Tina Canzano Jewels
Italien
26 minuten mit der App
TYDAL hat geantwortet 23. Mai 2022

Siamo così felici che tu sia soddisfatto della nostra app! Grazie mille per la recensione positiva a 5 stelle! 🌟I migliori auguri, Kevin

5. Februar 2023

Quick and effortless; Paul was very helpful and gave great advice. We appreciate the simplicity of the app and your eager support team. A little less GIF's won't hurt, though...

Galeria Luxury Furniture
Südafrika
26 minuten mit der App
TYDAL hat geantwortet 5. Februar 2023

We're so glad you like our service! Your feedback and review mean the world to us. 🙂 Thanks, Kevin

24. Januar 2023

Muito bom App. Abbie me atendeu muito bem e foi muito eficiente.
O aplicativo funciona muito bem. Eu recomendo

Honorshop
Brasilien
26 minuten mit der App
TYDAL hat geantwortet 25. Januar 2023

Obrigado pela maravilhosa avaliação! Agradecemos por ajudar a compartilhar a palavra sobre nós! Um brinde ao sucesso para você e sua empresa! Tudo de bom,Kevin

9. September 2022

I just installed the app and had a great experience so far. Jel was very helpful in getting it set up. I haven't used it yet but so far it seems very easy and simple to use.

The Sparkling Pebble
Vereinigte Staaten
25 minuten mit der App
TYDAL hat geantwortet 9. September 2022

Marvelous! Thanks so much for installing our app, and we are so glad that you had a great experience so far! If you have any further questions or experience issues along the way, just let us know. We're always here to help. 🙌 Cheers, Kevin

1. März 2023

It is really good to communicate with the Rivo team, they very well understand the customer requirement and resolve every query. I mine case I had a very good experience while chatting with one of the team member Arianne.. With in a chat she resolve all my queries and also got some very good suggestion for my store.. which is also very useful and missing in my store.

Thanks You, and wish you very good luck for coming days.

THEGSND LLC
Indien
25 minuten mit der App
TYDAL hat geantwortet 1. März 2023

Your feedback has made our day! 🤩 We're so glad to hear that you had a wonderful experience with our services. We take pride in delivering exceptional work and providing outstanding customer service. Thank you for choosing us and for sharing your thoughts.
Best wishes, Kevin

6. Januar 2023

The support is amazing! I chatted with the lovely Jel and she was so much help even advised me on changes to my website that had no relation to the Rivo app! You can remove the branding so the app does not show with the reviews, send automated emails to customers after 14 days of fulfilment and in honesty I can't believe the app is free

MINKLASHESDURHAM
Vereinigtes Königreich
25 minuten mit der App
TYDAL hat geantwortet 8. Januar 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

27. Januar 2023

Jel helped me with so many things. She suggested things I didn't even think about. Unbelievable customer service. Thanks for the help.

KandlesByKyle
Vereinigte Staaten
25 minuten mit der App
TYDAL hat geantwortet 30. Januar 2023

Wonderful! Thanks so much for the 5-stars! 🌟 Cheers, Kevin

29. Mai 2023

Uninstalled the app then the review widgets stayed. These leftover codes are literally impossible to delete

Silkys
Ungarn
Etwa 13 stunden mit der App
TYDAL hat geantwortet 29. Mai 2023

Hi Levente,

Lea from Rivo. Thank you for bringing this issue to our attention. I'm really sorry to hear about the trouble you are having with leftover code.
We would love to offer our assistance to help resolve this issue for you as quickly as possible. I've reached out to your email to get to the bottom of the issue.
You can reply to the initial thread we reached out from or send me an email at lea@rivo.io.

We look forward to hearing back from you soon.

Warm regards,
Lea

10. November 2022

Yaci helped me remove your logo. She was pleasant to chat with. And helped me with all my questions. I wish all customer help was like her!

Designs N' Moore
Vereinigte Staaten
25 minuten mit der App
TYDAL hat geantwortet 10. November 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

28. Februar 2023

Where do I start? From the start, I was greeted by Pete. (An Amazing Soul to Say the Least.) He helped me get my store up and running with their Amazing App (Customer Service: Out of this world), and even gave me tips on how to Better Our Store. Thank You So Much, Pete!! M-H

The Must Haves
Vereinigte Staaten
24 minuten mit der App
TYDAL hat geantwortet 28. Februar 2023

It's always a pleasure to hear that our services meet your expectations! We take pride in delivering high-quality work and providing excellent customer service. Thank you for choosing us!
Much appreciated, Kevin