TYDAL Product Reviews App

TYDAL Product Reviews App

Rezensionen (4.127)

Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 97 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 0 % der Bewertungen sind 1 Sterne
6. Juni 2022

OMG! Trish was absolutely amazing she gave me the best customer service she also gave me some helpful tips for my website .. Don't waste time i would definitely recommend this app!!!

Glambosslifestyle
Vereinigte Staaten
8 monate mit der App
TYDAL hat geantwortet 7. Juni 2022

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

14. März 2023

Spoke to Paul. Fantastic guy. Very helpful. I asked him to verify me and he kindly did. In addition, I asked him steps to design the rating stars and he explained how I could do that.

Luxfestival
Vereinigte Staaten
8 monate mit der App
TYDAL hat geantwortet 14. März 2023

Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
Cheers, Kevin

20. Januar 2023

I recently received excellent service from Jel. She was very friendly and helpful, and went above and beyond to make sure that I was satisfied with my experience. She was patient and attentive, and made sure to address all of my concerns. Overall, I was very impressed with the level of service provided by Rivo and would definitely recommend them to others.

pimpam.lt
Litauen
8 monate mit der App
TYDAL hat geantwortet 22. Januar 2023

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

16. März 2023

Die App ist sehr übersichtig aufgebaut, selbst ohne Englischkenntnisse findet man sich gut zurecht und man kann alles auf seine Bedürfnisse abstimmen. Der Support von Paul war sehr freundlich und hilfreich. Klare weiterempfehlung

Ephiala
Deutschland
8 monate mit der App
TYDAL hat geantwortet 16. März 2023

Unser Team arbeitet hart daran, sicherzustellen, dass unsere App benutzerfreundlich und für alle zugänglich ist, unabhängig von ihrer Sprache oder ihrem Kenntnisstand. Wir freuen uns, dass Sie eine großartige Erfahrung mit unserem Kundenservice gemacht haben. Wir bemühen uns, einen außergewöhnlichen Kundenservice zu bieten, und es ist großartig zu hören, dass wir Ihre Erwartungen erfüllen konnten. Vielen Dank für Ihre Empfehlung und zögern Sie nicht, uns zu kontaktieren, wenn Sie weitere Fragen haben.
Beste Grüße, Kevin

15. August 2023

I recently had an issue uploading an old CSV file, and I was assisted by Paul, who was incredibly helpful and patient. He took the time to understand my problem and then worked tirelessly to find a solution. It took him almost an hour, but he was eventually able to get the file uploaded and my reviews imported.

I am very grateful for Paul's help, and I am impressed with the RIVO App overall. It is easy to use, and it has a variety of features that make it a valuable tool for managing reviews. I would highly recommend this app to anyone who wants to collect and display reviews on their Shopify store.

The Shoptastic
Vereinigte Arabische Emirate
8 monate mit der App
TYDAL hat geantwortet 18. August 2023

Thank you for taking the time to share your experience! So glad you had a good experience with our team while resolving your issue. Our primary goal is to provide exceptional support and make your journey great! Thanks for recommending us! Feel free to reach out if you need any assistance or have any questions. We're here to help! 👍
- Lea & Rivo Team

Bearbeitet am 13. Mai 2024

Rivo is a really good app! i needed help to fix one thing and Sam helped me very quickly! i have nothing to say about Sam and TYDAL but good things! Sam offered me features that were only available on paid plans and i´m using a free plan! 5*

EXCELlence
Portugal
8 monate mit der App
TYDAL hat geantwortet 1. Dezember 2023

So glad our app made a difference for you! Thanks for the kind words and recommendation! We're here to help anytime you need us.
- Lea & Rivo Team

14. April 2023

Highly recommend using this app, I use their popup menu service im liking it so far thats why im using them again for my reviews and email lists on my store. This is really great service and i cant say enough how the support team is so great. Always efficient and so helpful with insights, its like they really in support of your business. I was helped by Jel and she was amazing and made every step easy. Thank you Jel

Chellé Dee Fitness
Vereinigte Staaten
8 monate mit der App
18. November 2023

Great app and fast, good support,
Thank you Jel.

Donnerwolf
Deutschland
8 monate mit der App
TYDAL hat geantwortet 22. November 2023

We're glad you're finding our app and support helpful. Thanks a ton for your kind words!
- Lea & Rivo Team

Bearbeitet am 14. Januar 2023

Absolutely love the App! Thank you Jel for helping me today, she was super friendly, helpful and knowledgeable, 100% recommend. Thank you!

All Things Kids
Vereinigtes Königreich
8 monate mit der App
TYDAL hat geantwortet 1. Januar 2023

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

7. Oktober 2022

Abbie who helped me with the app, she was wonderful and helpful. Would definitely use any Rivo-related apps!

MILANNA
Vereinigte Staaten
8 monate mit der App
TYDAL hat geantwortet 10. Oktober 2022

Awesome! Thank you so much for the 5-stars! Cheers, Kevin