TYDAL Product Reviews App
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Asked for help regarding the branding on the reviews itself. One small support talk and all issues were solved! Great team to work with definitely reccomend.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
At first I thought it wasn't working but it just needed a few seconds to refresh! Super easy to use and it's free which is even more helpful. It even allows a customer to post a picture and give them a discount incentive for it.
Customer service is such a big help too. Messaging with Mica was the best instant chat experience I've had with an associate. That can really brighten your day so I appreciate their enthusiasm! She provided more helpful ways to use the app too!
Thank you for taking the time to write such a thoughtful review of our product! We're thrilled to hear that you found our app easy to use and were able to provide you with the functionality that you needed. It's great to know that we've provided you with additional information on how to use our app in even more helpful ways. We're always here to help, so please don't hesitate to reach out if you have any questions or concerns in the future. Thank you again for your kind words!
Best wishes, Kevin
Amazing customer service and very easy to install!
Awesome to hear! Glad you found our service amazing and installation easy. Thanks for the feedback! 😊
- Kevin & TYDAL Team
Pete's great same for Rivo the app is amazing the customer support is top notch couldn't ask for more.
We're glad our app and support team hit the mark for you. Thanks so much for your kind words! We appreciate your support!
- Lea & Rivo Team
It is a very good app for reviews, it is easy to use, it offers a free plan and it has very good support
Thanks for the great review! It means a lot to us that you find our app easy to use. We take pride in providing excellent support, so if you ever need anything, just let us know! - Lea, Rivo Support Manager
Paul was very helpful and was very nice and he was quick to get in their and remove the branding from the app in my store and even complemented on one one of my products that I’m selling in my store and said he would give me a review on it after I asked him which was really sweet for him to do that for me Get customer service He even added me to the VIP and threw in some extra goodies for free so yeah it was a great experience and now I have a new follower on Instagram Thank you again Paul for your great services
We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
Great customer service and very quick to respond. Paul was a great help and very kind! Not used to app yet but it’s been easy to set up.
Thanks a ton for the awesome feedback! We're thrilled you had a great experience with our team. 🙌🏼 We're here to make your app journey super easy, so if you need any more help, feel free to reach out anytime!
- Lea & Rivo Team
This is the best app that provide most of things for free and their customer support is really good , (Jamie) the Customer support helped me in enhancing my store.
So glad to hear you're enjoying the app and our support made a difference for your store! Thanks for the great feedback. We're always here to help!
- Kevin & TYDAL Team
Arianne is nice!
Thanks for the feedback! So glad you had a great experience with our support!
- Lea & Rivo Team
Great Service and great Product
So happy to know you enjoyed our support and app! We constantly aim to please. Your feedback is much appreciated, thank you!
- Lea & Rivo Team