TYDAL Product Reviews App

TYDAL Product Reviews App

Rezensionen (4.019)

Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 97 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 0 % der Bewertungen sind 1 Sterne
22. April 2022

My review is for Betty, the agent who helped me. She was fantastic! Friendly, warm, and engaging. I never felt rushed while she guided me through several issues. One issue could not be resolved, but that was no fault of her at all. It was just a minor limitation with my chosen them. If all the customer service reps are like her, then I will be referring everyone to Rivo. And if they are not like her, I suggest she gives some training classes. :) Thank you so much, Betty!

Moonstone Garden
Vereinigte Staaten
Etwa 2 stunden mit der App
TYDAL hat geantwortet 22. April 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

21. August 2023

Good feature and very helpful team! I just installed this app and will explore more! Thank you Pete!

Pearlorious Jewellery
Australien
Etwa 2 stunden mit der App
TYDAL hat geantwortet 25. August 2023

Thanks for the kind words! 😊 We're glad you find the app's feature helpful. Have fun exploring the app and if you need any assistance, feel free to reach out!
- Lea & Rivo Team

27. März 2023

I received excellent customer service from Pete. They answered my request quickly and solved my problem.

Thread And Styles
Vereinigte Staaten
Etwa 2 stunden mit der App
TYDAL hat geantwortet 27. März 2023

Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
Cheers, Kevin

15. Februar 2023

I had a lot of questions and Jel was a wonderful help getting rivo set up on my website and offered personal suggestions as well. The best tech support I have EVER had.

deviajecoffee
Vereinigte Staaten
Etwa 2 stunden mit der App
TYDAL hat geantwortet 19. Februar 2023

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

11. Dezember 2022

Exceptional customer service! Yaci went above and beyond in helping me set up the app and even pointed out nice improvements I can make to my website.

Two Freckle
Vereinigte Staaten
Etwa 2 stunden mit der App
TYDAL hat geantwortet 12. Dezember 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

7. Februar 2023

The best customer support ever. Arianne was just outstanding. I truly mean that. She was so helpful. If I could give her 10 stars I would. She is the best and Rivo products are the best.

NatureDefend
Vereinigte Staaten
Etwa 2 stunden mit der App
TYDAL hat geantwortet 7. Februar 2023

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

18. April 2023

This app seems awesome.

I have been trying different apps, and the truth is I returned to Rivo because they have such awesome support. So many apps take days to figure something out. Rivo always seems to help right away. I am so impressed with their service, and their apps.

Paul helped me figure things out today and was very helpful. Thanks!

Energy Peace Shop
Vereinigte Staaten
Etwa 2 stunden mit der App
TYDAL hat geantwortet 18. April 2023

We are delighted to hear that you find our app awesome! We appreciate your kind words and feedback and hope that you continue to enjoy using our app. If you have any further questions or concerns, please do not hesitate to reach out to us. Our support team is always available and happy to assist you.
Cheers, Kevin

20. September 2023

Paul was really helpful and went above and beyond supporting me with the review app. Rivo customer service is always top notch and much appreciated.

GlowBathandBodyCo
Vereinigte Staaten
Etwa 2 stunden mit der App
TYDAL hat geantwortet 22. September 2023

Thanks for your kind words! We always strive to go above and beyond to support our customers. We appreciate your feedback!
- Lea & Rivo Team

13. Juli 2023

I use Rivo for another app, and decided to move our reviews app from another big app to Rivo's. Their product is much easier to work with, looks cleaner, and the customer support is definitely better.

KIMBY
Vereinigte Staaten
Etwa 2 stunden mit der App
TYDAL hat geantwortet 17. Juli 2023

Thanks for sharing your feedback! 🙌 We always strive for user-friendly experiences and make sure our customer support is top-notch. If you need anything, our team is here to help!
- Lea & Rivo Team

15. Oktober 2022

Great app with amazing customer support. Very quick and helpful. All features were free and cs even gave me tips how to improve my store!

Little Big Store
Österreich
Etwa 2 stunden mit der App
TYDAL hat geantwortet 17. Oktober 2022

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Cheers, Kevin