TYDAL Product Reviews App
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Top Class app. you pretty much need this app only. customer service is like never seen before. very help full .thank you guys and keep building.
Thank you so much for the kind words! Your support means the world to us, and we'll keep working hard to bring you the best experience possible. Cheers! - Lea, Rivo Support Manager
Mica was an awesome help like always. Very thorough, patient and enjoyable to chat to. That girl needs a raise!
Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Much appreciated, Kevin
I would say that the app is pretty simple to use and the CSR is very quick to response. So far so good, I also got a suggestion in regards to my store something that I didn't really know about, which made so much sense to me when Pete suggested it with a link to Shopify Help and a picture diagram on how to do it which I am really amazed that now I know....I guess you learn something new everyday when you are building a Ecom store! Thank you Pete your customer service and delivery is on point!! YOUR AMAZING!
You are wonderful! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
Jel responded very quickly and was more than helpful. She helped with some app settings that I wasn't even aware of. Just started using the app. It already seems it's going to very well.
Your satisfaction is our top priority, and we're glad to hear that our app is working well for you. Thanks for using our app, and please let us know if any questions come up or if we can help along the way.
All the best, Kevin
Easy to use app! Great customer service! Abbie was the best at helping me and even gave me some advice on my website that helped me out! Thanks Rivo and Abbie!
Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟 Best wishes, Kevin
Only been using App for short time but the help I just received via the chat was excellent, concise and easy to follow. Jel was very helpful and provided me with additional info & help on other subjects that I was unaware of and will be of great help. Good work.
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊
Best wishes, Kevin
As a small business, I don't have all the funds to invest into a product review app so I was excited to see that Rivo was free to install onto my store. I wanted to removed the "Powered by Rivo" off of my store so I chatted with Abbie and she was wonderful! She was quick to answer my question and gave me some free upgrades. Definitely recommend for anyone that is looking for a product review app!!
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. ✨ Best wishes, Kevin
Paul was Very Helpful and he also gave me a good suggestion about my store. I always looking for advice about my store
Awesome! 🙌 Thanks so much for the 5-stars! All the best, Kevin
I just installed the app, the customer service is awesome by chat, fast, efficient and kind. Free plan is pretty good to start collecting reviews of my new store. Thanks for your help!
Thank you so much for taking the time to share your experience with us! We're glad that our free plan is working well for your new store. If you need any more help along the way, please don't hesitate to reach out to us again! - Lea, Rivo Support Manager
I've just downloaded the app to increase sales with some reviews from customers who purchased and I had a question I was able to get a response in no less than 30 secs from (Abbie) she was kind and helpful. She went out of her way to extend her hand with suggestions it was an amazing experience 10/10
We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! 🚀 Thanks so much for the wonderful review, and we greatly appreciate you using our app! If there's anything else we can do, just let us know. 🙌 Cheers, Kevin