TYDAL Product Reviews App

TYDAL Product Reviews App

Reseñas (3.788)

Calificación general
5
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
2 de octubre de 2024

loved the way jamie helped in setup and good experience

Wear Insane
India
Alrededor de 1 mes usando la aplicación
TYDAL respondió 3 de octubre de 2024

We're thrilled to hear you loved the support during setup and had a good experience! Thanks for the great feedback. 😊
- Kevin & TYDAL Team

1 de noviembre de 2024

It is an amazing app, I can definitely recommend it. Also the support I got from Jamie during the setup of this app was just awesome. I used the chat for support and I got a reply within seconds and all that I could not solve Jamie just solved within minutes. Thanks a lot!

Paul Janzen
Alemania
1 día usando la aplicación
TYDAL respondió 4 de noviembre de 2024

Thanks for recommending us and for your kind words about our support team. We're here anytime you need us! 😊
- Kevin & TYDAL Team

3 de septiembre de 2024

Customer support, particularly from team member like Sam, is frequently praised for being responsive and helpful. However, some users noted that the app lacks certain features, such as a dedicated review page and the ability to display reviews on the homepage. Despite this, the overall feedback is positive, with many merchants recommending the app for enhancing customer trust and improving store reputation.

QM essence
Pakistán
10 días usando la aplicación
TYDAL respondió 4 de septiembre de 2024

Thank you for your valuable feedback and recommendations! We're glad our support team has been helpful. We appreciate your suggestions for new features and are always looking to improve!
- Kevin & TYDAL Team

12 de septiembre de 2024

Wonderful app with excellent support! Had a few problems while setting it up and received extremely prompt help. I hope the app stays FREE!

Copper Knoll Farms
Estados Unidos
16 días usando la aplicación
TYDAL respondió 15 de septiembre de 2024

Thanks for the great review! We're glad we could provide prompt help during setup. Happy you're enjoying the app! 😊
- Kevin & TYDAL Team

30 de septiembre de 2024

The service is great, even better than the plugins that cost money, they are very responsive and quick to respond to questions that I don't understand, which is great for a new seller like me!

Joyscraft
China
12 días usando la aplicación
TYDAL respondió 2 de octubre de 2024

We're thrilled to hear our service has been so helpful, especially as you start your selling journey! Thanks for the wonderful feedback. 😊
- Kevin & TYDAL Team

24 de julio de 2024

5 stars simply for the customer service so far. I may have to update this once I have everything integrated into my website and get some feedback from customers. However, my initial feelings are very positive. Again, my customer service experience with Jamie was beyond helpful. Their set up is straightforward and looks very professional so far.

Heratique
Estados Unidos
2 meses usando la aplicación
TYDAL respondió 29 de julio de 2024

Thank you for the 5-star review! We're glad to hear your initial experience is so positive. We look forward to hearing more as you go!
- Kevin & TYDAL Team

2 de octubre de 2024

The setup is very easy and doesn't take long. I had a question and the customer service is excellent. Fast reaction time and the help was great.

KAINUA
Estados Unidos
12 días usando la aplicación
TYDAL respondió 4 de octubre de 2024

We're thrilled to hear the setup was easy and that you had an excellent experience with our customer service! Thanks for the great feedback. 😊
- Kevin & TYDAL Team

5 de noviembre de 2024

Sam was really helpful and kind. He answered quickly and tried to help me just as quickly. It's really cool, the guys are working on their program and I hope to see even more cool and iterative chips in the future. Thanks !

Studio Znak
Lituania
Alrededor de 24 horas usando la aplicación
TYDAL respondió 7 de noviembre de 2024

Thank you for your kind words! We’re glad to be of help and excited about what’s ahead. Your feedback is invaluable! 😊
- Kevin & TYDAL Team

3 de octubre de 2024

A completely free app that is super easy to integrate into Shopify stores. The app can only be used in English. But that's not a problem because the menu navigation is written very simply. If you have any questions, you will be answered immediately in the chat - also in German.
Eine völlig kostenlose App, die super leicht in Shopify Shops zu integrieren ist. Die App ist nur auf Englisch bedienbar. Das ist aber kein Problem, da die Menüführung sehr einfach geschrieben ist. Bei Fragen wird im Chat sofort geantwortet-auch auf deutsch.

findickjut.de
Alemania
8 días usando la aplicación
TYDAL respondió 4 de octubre de 2024

Vielen Dank für Ihre tolle Bewertung! Wir freuen uns, dass Ihnen unsere App gefällt und unser Support sogar auf Deutsch helfen konnte. 😊
- Kevin & TYDAL Team

4 de septiembre de 2024

Everything you need for free, if I could I would give it 10 star rating, also customer support is on TOP!

PartyPal
Eslovenia
27 días usando la aplicación
TYDAL respondió 8 de septiembre de 2024

Thank you so much for the fantastic review! We're thrilled to hear you're happy with our app and support. Here's to aiming for those 10 stars! 😊
- Kevin & TYDAL Team