TYDAL Product Reviews App

TYDAL Product Reviews App

Reseñas (3.161)

Calificación general
5
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
17 de noviembre de 2022

Mica was an awesome help like always. Very thorough, patient and enjoyable to chat to. That girl needs a raise!

RUFF CROWD
Australia
3 meses usando la aplicación
TYDAL respondió 17 de noviembre de 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Much appreciated, Kevin

30 de enero de 2023

I would say that the app is pretty simple to use and the CSR is very quick to response. So far so good, I also got a suggestion in regards to my store something that I didn't really know about, which made so much sense to me when Pete suggested it with a link to Shopify Help and a picture diagram on how to do it which I am really amazed that now I know....I guess you learn something new everyday when you are building a Ecom store! Thank you Pete your customer service and delivery is on point!! YOUR AMAZING!

BIBLEVERSETEE
Nueva Zelanda
3 meses usando la aplicación
TYDAL respondió 30 de enero de 2023

You are wonderful! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

23 de enero de 2023

Easy to use app! Great customer service! Abbie was the best at helping me and even gave me some advice on my website that helped me out! Thanks Rivo and Abbie!

Kenzie Kore
Estados Unidos
3 meses usando la aplicación
TYDAL respondió 23 de enero de 2023

Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟 Best wishes, Kevin

13 de abril de 2023

Jel responded very quickly and was more than helpful. She helped with some app settings that I wasn't even aware of. Just started using the app. It already seems it's going to very well.

John Carl Leather
Estados Unidos
3 meses usando la aplicación
TYDAL respondió 13 de abril de 2023

Your satisfaction is our top priority, and we're glad to hear that our app is working well for you. Thanks for using our app, and please let us know if any questions come up or if we can help along the way.
All the best, Kevin

Fecha de modificación: 5 de mayo de 2023

Top Class app. you pretty much need this app only. customer service is like never seen before. very help full .thank you guys and keep building.

Vienna Victoria
Estados Unidos
3 meses usando la aplicación
TYDAL respondió 8 de mayo de 2023

Thank you so much for the kind words! Your support means the world to us, and we'll keep working hard to bring you the best experience possible. Cheers! - Lea, Rivo Support Manager

25 de febrero de 2023

Only been using App for short time but the help I just received via the chat was excellent, concise and easy to follow. Jel was very helpful and provided me with additional info & help on other subjects that I was unaware of and will be of great help. Good work.

Woods Wellbeing
Reino Unido
3 meses usando la aplicación
TYDAL respondió 27 de febrero de 2023

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊
Best wishes, Kevin

24 de noviembre de 2022

As a small business, I don't have all the funds to invest into a product review app so I was excited to see that Rivo was free to install onto my store. I wanted to removed the "Powered by Rivo" off of my store so I chatted with Abbie and she was wonderful! She was quick to answer my question and gave me some free upgrades. Definitely recommend for anyone that is looking for a product review app!!

CantBeNumb
Estados Unidos
3 meses usando la aplicación
TYDAL respondió 24 de noviembre de 2022

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. ✨ Best wishes, Kevin

4 de junio de 2023

It only took 10 minutes and the customer service was very patient in helping me out. Thank you very much Jel for your help!

icampkit
China
3 meses usando la aplicación
TYDAL respondió 5 de junio de 2023

Thank you for sharing your experience with us! We're so glad to hear that you had a great experience with our support team. We appreciate your business and hope to chat with you again soon! - Lea, Rivo Support Manager

3 de noviembre de 2023

the best free apps i used..so far best customer support..definetly going to upgrade to paid plans

The Surf Gun™
India
3 meses usando la aplicación
TYDAL respondió 6 de noviembre de 2023

Delighted to know our app and support have impressed you! We're excited for your upgrade and are here to ensure you get the most out of our paid plans. Thanks for your trust and the positive review!
- Kevin & Rivo Team

11 de febrero de 2024

Very good service of this app and also helped me a lot

MZ store
Pakistán
18 días usando la aplicación
TYDAL respondió 13 de febrero de 2024

So glad you found our service helpful! Thanks for the positive feedback. We're here whenever you need us. 😊
- Kevin & Rivo Team