TYDAL Product Reviews App

TYDAL Product Reviews App

Reseñas (3.897)

Calificación general
5
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
17 de octubre de 2024

If I could give 6 stars I would. I just used the live chat and I must say that Sam was amazing and helped me fix other things on my site that had nothing to do with the review system. I highly recommend it.

Melanation Body Co.
Estados Unidos
29 días usando la aplicación
TYDAL respondió 20 de octubre de 2024

Wow, thanks for the amazing feedback! So glad we could help beyond just the review system. Your recommendation means a lot to us! 🌟
- Kevin & TYDAL Team

7 de noviembre de 2024

I highly recommend this app! The features are intuitive and easy to use, and installation was a breeze. Customer support was quick and efficient. The assistant went above and beyond, even suggesting a few tips to improve my store. Great experience overall!

Healthy Secrets Snacks
Estados Unidos
5 meses usando la aplicación
TYDAL respondió 11 de noviembre de 2024

Thanks for the high recommendation and wonderful feedback! We're thrilled you had a great experience and found our tips helpful. 😊
- Kevin & TYDAL Team

20 de noviembre de 2024

Excellent Support and Seamless Experience!

I recently started using this app to collect reviews, and I’m impressed! The support team is top-notch—they respond quickly and are incredibly helpful. They pinpoint exactly what needs to be done and take care of it efficiently, making the whole process seamless. The app itself works perfectly, and it's been a great addition to my store. I highly recommend it to anyone looking to enhance their review system!

Villa Rustica Art Studio
Argentina
Alrededor de 1 mes usando la aplicación
TYDAL respondió 22 de noviembre de 2024

Thanks for the fantastic review! We're glad you're loving the app and finding our support team helpful. Appreciate the recommendation!
- Kevin & TYDAL Team

16 de octubre de 2024

I just installed this app and customer service quickly verified my site. Looking forward to seeing what the app can do for my shop.

Just North of 89
Canadá
4 meses usando la aplicación
TYDAL respondió 18 de octubre de 2024

Great to hear your setup went smoothly! We're excited to see how our app will boost your shop. Thanks for choosing us! 😊
- Kevin & TYDAL Team

23 de noviembre de 2024

Sam was very helpful during setting up and also pointed out areas for improvement that would have gone unnoticed

Tickle Tribe
Irlanda
Más de 1 año usando la aplicación
TYDAL respondió 24 de noviembre de 2024

That's great to hear! We're glad we could help you set up and improve along the way. Thanks for your feedback! 😊
- Kevin & TYDAL Team

30 de septiembre de 2024

I wanted to express my deep gratitude to the Tydal team, especially Jamie, who assisted me step by step to resolve a complex issue. Jamie showed incredible patience and kindness throughout the entire process, which took an hour and a half. Thanks to her help, I was able to solve the problem I was facing, and she made the experience much more pleasant than I could have imagined.

It’s rare to find customer support that is so dedicated and professional. Jamie not only resolved my issue but also explained each step clearly and empathetically, which helped me understand the Tydal app better. Thank you so much, Jamie, for your time and invaluable assistance!

I highly recommend Tydal, especially with such an exceptional support team.

GIftLora
Estados Unidos
3 meses usando la aplicación
TYDAL respondió 2 de octubre de 2024

Thank you for your heartfelt review! We're so glad our team could assist you and make your experience better. We appreciate your recommendation and are always here to help! 😊
- Kevin & TYDAL Team

13 de noviembre de 2024

Friendlky and helpful staff. App does what it should and well. Love it so far

Pláneta
Islandia
Casi 2 años usando la aplicación
TYDAL respondió 15 de noviembre de 2024

Thanks for your kind words about our team and app. We're here to help anytime you need us!
- Kevin & TYDAL Team

28 de octubre de 2024

I first came across TYDAL while researching how to add product reviews to my Shopify store on YouTube. The content creator mentioned how user-friendly TYDAL is, so I decided to try it. The functionality truly lives up to the promise—it's incredibly easy to use! As a small store owner, I appreciated the initial setup being free, which helps me keep costs low while still maintaining a professional look for my business

Cabananana
Australia
11 días usando la aplicación
TYDAL respondió 29 de octubre de 2024

Thanks for sharing your experience! We're thrilled to hear that TYDAL has been a great fit for your store and that you found the setup straightforward and budget-friendly. 😊
- Kevin & TYDAL Team

Fecha de modificación: 14 de noviembre de 2024

Great customer service and app is very well built! I used the chat to remove the 'Powered by Tydal' branding on the widget and not only did they remove it super quick, but they added me to their priority server queues and removed the email sending limit all for free! I've tried other apps but they didn't work for my needs and price range but Tydal has so many great things and is easy to work with for a great price.

I needed more help after leaving this review and they were super helpful by answering all of my questions and even showing me how to remove 'Powered by Shopify' and adding a favicon to your store so it will be more customized to my store.

Custom Crafts By Paris
Estados Unidos
3 meses usando la aplicación
TYDAL respondió 1 de septiembre de 2024

Wow, thanks for the fantastic review! We're thrilled you're enjoying the app and our customer service. Glad we could tailor the experience to your needs. Looking forward to continuing to support your success!
- Kevin & TYDAL Team

24 de noviembre de 2024

It was so nice to realize I was talking to a real human when I contacted support!

Sam was very helpful, bubbly, and enthusiastic.
It changed my entire mood!

The app is great so far! Excited to learn more, and I feel so much better learning how to use everything, knowing how great the support team is!

Little Mushm
Australia
2 meses usando la aplicación
TYDAL respondió 26 de noviembre de 2024

We're so glad our team could make your experience positive and help boost your mood. Thanks for sharing your excitement about the app and our support. 😊
- Kevin & TYDAL Team